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Mercure Melbourne Caroline Springs

β˜…β˜…β˜…β˜… Β· 10-20 Lake Street, Caroline Springs, Victoria, 3023 Β·

About this hotel

Recreational Amenities

Indulge in our indoor pool, spa tub, and fitness center for a rejuvenating stay.

Dining Experience

Satisfy your cravings at Westwaters Bistro with a bar/lounge, or opt for cozy room service.

Event Facilities

Host your events seamlessly with our conference center and meeting rooms.

Book now and experience the luxury at Mercure Melbourne Caroline Springs.

What guests say

Fabulous 8.8/10 Β· summarised by AI from 111 reviews
πŸ‘ Great locationπŸ‘ Amazing staffπŸ‘ Good amenities
  • ⚠️ Room quality issues
  • ⚠️ Check-in inefficiency
  • ⚠️ Noise disturbances
Cleanliness
7.6
Service
9.6
Location
9.6
Room Quality
7.5
Amenities
9.1
Value for Money
8.5
Food and Beverage
9.1
Overall Experience
9.4

Policies & good to know

No childrenNo pets

Pets

  • Pets: Pets not allowed
  • Pets: Service animals are exempt from fees/restrictions
  • Pets: Service animals are allowed

Health, safety & sustainability

  • Guest type: Essential workers only - NO
  • Sustainability Certifications: Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
  • Guest type: LGBTQ friendly
  • General: Professional property host/manager

Other

  • Parking: Parking height restrictions apply

Amenities (64)

Internet

  • βœ“Free WiFi

Pool & wellness

  • βœ“Health or beauty spa nearby
  • βœ“Conference space
  • βœ“Free newspapers in lobby
  • βœ“Billiards or pool table

Fitness & activities

  • βœ“Fitness facilities
  • βœ“Golfing nearby

Food & drink

  • βœ“Breakfast available (surcharge)
  • βœ“Vegetarian breakfast available

Parking & transport

  • βœ“Wheelchair accessible parking
  • βœ“Free self parking
  • βœ“Covered parking
  • βœ“Wheelchair-accessible van parking

Beach & outdoors

  • βœ“Terrace
  • βœ“Outdoor furniture

Family

  • βœ“Playground on site

Services

  • βœ“24-hour front desk
  • βœ“Luggage storage
  • βœ“Safe-deposit box at front desk
  • βœ“Housekeeping on request

Business

  • βœ“Meeting rooms
  • βœ“Conference center

Comfort

  • βœ“Elevator
  • βœ“Television in common areas

More

  • βœ“Express check-out
  • βœ“No single-use plastic straws
  • βœ“Comprehensive recycling policy
  • βœ“No single-use plastic stirrers
  • βœ“No single-use plastic water bottles
  • βœ“No single-use plastic soda bottles
  • βœ“Sustainability/community reinvestment (10% revenue or more)
  • βœ“Express check-in/check-out
  • βœ“Designated smoking area
  • βœ“ATM/banking
  • βœ“Ballroom
  • βœ“Reception hall
  • βœ“Eco-friendly cleaning products provided
  • βœ“Eco-friendly toiletries
  • βœ“LED light bulbs
  • βœ“Eco-friendly cleaning products used
  • βœ“Walkway to water
  • βœ“Change of towels (on request)
  • βœ“Change of bed sheets (on request)
  • βœ“Humane animal treatment
  • βœ“Locally-owned & organized tours & activities
  • βœ“Showcase for local artists
  • βœ“Double-glazing on all windows
  • βœ“At least 80% of all lighting comes from LEDs
  • βœ“Vegan menu options available
  • βœ“Vegetarian menu options available
  • βœ“Biodegradable/compostable stirrers
  • βœ“Reusable cups only
  • βœ“Reusable tableware only
  • βœ“Water-efficient showers only

Location

10-20 Lake Street, Caroline Springs, Victoria, 3023

Book your stay

Your stay

No dates selected.
Check-in from 02:00 PM until 11:00 PM
Check-out by 10:00 AM
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Good to know

  • Front desk staff will greet guests on arrival at the property.
  • For any questions, please contact the property using the information on the booking confirmation.
  • Only the credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
  • Guests are required to contact the hotel in advance if arriving outside of normal check-in hours.