Mercure Almaty City Center
★★★★ · 53 Abylaikhan Avenue, Almaty ·
+62 photosAbout this hotel
Unique Design Inspired by Local Culture
Experience a blend of modern comfort and traditional art at Mercure Almaty City Center. Each room showcases a unique design inspired by the local culture, offering a truly immersive stay.
Gourmet Dining Options
Indulge in a culinary journey at our hotel with a variety of dining choices. From international delicacies to local favorites, guests can savor exquisite meals at our à la carte restaurant and Buffet Room with stunning panoramic views.
Rooftop Spa and Fitness Area
Relax and rejuvenate at our rooftop spa and fitness area, offering a serene escape amidst the bustling city. Guests can enjoy complimentary access to unwind and stay active during their stay.
Book your stay at Mercure Almaty City Center and immerse yourself in luxury and convenience.
What guests say
Superb 9.1/10 · summarised by AI from 585 reviews👍 Exceptional staff service👍 Great location
- ⚠️ Cleanliness issues
- ⚠️ Bar service complaints
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 12 years old stay for free when using an existing bed. Adults stay for KZT 6,600 per person per night when using an available extra bed. You haven't added any cots. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free public parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
Amenities (85)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Hammam
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Toilet with grab rails
- ✓Emergency cord in bathroom
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
Location
53 Abylaikhan Avenue, Almaty
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 12:00 AM
Check-out by 12:00 PM