Stunning Views from Sun Terrace Enjoy breathtaking views of the sea from our sun terrace, the perfect spot to relax and unwind during your stay.
Comfortable and Well-Equipped Rooms Our air-conditioned rooms feature a flat-screen TV, comfortable bedding, and modern amenities for a relaxing stay. Some rooms offer views of the city and a cozy seating area.
Convenient Location near Major Attractions Located just steps away from Penang Heritage Gallery and Cheong Fatt Tze - The Blue Mansion, our hotel is centrally situated near Chinatown, Wonderfood Museum, Little India, and Fort Cornwallis. Explore the best of Penang with ease during your stay with us.
Book now and experience the charm of Penang at Merchant Hotel!
What guests say
Very good 7.3/10 Β· summarised by AI from 1,963 reviews
π Friendly staffπ Good location
β οΈ Cleanliness issues
β οΈ Outdated rooms
Cleanliness
5.5
Service
8.5
Location
9.0
Room Quality
6.5
Amenities
7.0
Value for Money
7.5
Food and Beverage
6.5
Overall Experience
8.0
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for MYRΒ 100 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Internet: WiFi is available in all areas and is free of charge.
Parking: Free private parking is possible on site (reservation is needed).
Amenities (43)
Internet
βWiFi available
βFree WiFi
Food & drink
βRestaurant
βCoffee Shop on site
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
Parking & transport
βParking
βFree Parking
βPrivate parking
βAccessible parking
Beach & outdoors
βTerrace
βSun terrace
Services
β24-hour front desk
βLuggage storage
βDaily housekeeping
βLaundry washed per local authority guidelines
Business
βFax/photocopying
Accessibility
βWheelchair accessible
Safety & security
βStaff adhere to local safety protocols
βFire extinguishers
βSmoke alarms
βCCTV outside property
βCCTV in common areas
β24-hour security
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βLift / Elevator
βNon-smoking throughout
More
βFacilities for disabled guests
βMinimarket on site
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βInvoice provided
βGuests can opt-out any cleaning services during stay
βGuest room sealed after cleaning
βProperty cleaned by professional cleaning companies