Mediterraneo Hotel Tulum

Health, safety & sustainability

• Pets: Service animals not allowed
• Pets: Pets not allowed
• General: Property confirms they are implementing enhanced cleaning measures
• General: Guests are provided with free hand sanitizer
• General: Staff wears personal protective equipment
• General: Food service has been amended for enhanced safety
• General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
• General: Gap period enforced between guest stays - 24 hours
• General: Property confirms they are implementing guest safety measures
• General: Social distancing measures are in place
• General: Property does not offer onsite COVID-19 testing
• General: Cashless transactions are available
• General: Property does not require health documentation at check-in
• General: Property follows sanitization practices of Safe Travels (WTTC - Global)
• General: Property is cleaned with disinfectant
• General: Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
• General: Protective clothing is available to guests
• General: No elevators
• General: No cribs (infant beds) available
• General: No rollaway/extra beds available
• General: Commonly-touched surfaces are cleaned with disinfectant
• General: Temperature checks are available to guests
• General: Staff temperature checks are conducted regularly
• General: Masks are available to guests