Maroma, A Belmond Hotel, Riviera Maya
★★★★★ · Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO, 77710 ·
+73 photosAbout this hotel
Luxurious Spa and Recreational Amenities
Indulge in massages and facials at the full-service spa, relax at the private beach, or take a dip in the outdoor pool. Stay active at the 24-hour fitness center for a rejuvenating experience.
Culinary Delights and Entertainment Options
Savor Mexican cuisine at Casa Mayor or opt for 24-hour room service for a cozy night in. Enjoy drinks at the beach bar or unwind at one of the hotel's bars/lounges.
Top-Notch Services and Comfortable Accommodations
Benefit from complimentary WiFi, concierge assistance, and free breakfast daily. With plush bedding, minibars, and flat-screen TVs, the guestrooms offer a relaxing retreat after a day of exploration.
Ready to experience luxury and relaxation at Maroma, A Belmond Hotel, Riviera Maya? Book now and immerse yourself in paradise.
What guests say
Superb 9.8/10 · summarised by AI from 116 reviews👍 Exceptional, attentive service and personalized butler care👍 Beautiful, private beachfront and tropical setting👍 Well-appointed, comfortable rooms with thoughtful amenities
- ⚠️ Seaweed on the beach at times (natural phenomenon, being cleaned regularly)
- ⚠️ Menu options felt limited to one reviewer (non-foodie noted fewer choices)
Policies & good to know
No childrenPets allowed
Check-in & house rules
- General: Events/parties allowed
Pets
- Pets: Maximum number of pets per room 2
- Pets: Service animals are exempt from fees/restrictions
- Pets: Pet max weight (per pet) in lb is 11
- Pets: Pet max weight (per pet) in kg is 5
- Pets: Pets allowed
- Pets: Service animals are allowed
Health, safety & sustainability
- General: Individually-wrapped food options are available for dinner
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Individually-wrapped food options are available for breakfast
- General: Individually-wrapped food options are available for lunch
- Check-in & Check-out: Contactless check-out is available
- Sustainability Certifications: Property follows a brand or regulatory agency's sanitization guidelines Belmond Protects (Belmond)
- General: Gloves are available to guests
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Cashless transactions are available
- General: Masks are available to guests
- Guest type: Essential workers only - NO
- General: Individually-wrapped food options are available
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Temperature checks are available to guests
- General: Food service has been amended for enhanced safety
- Guest type: LGBTQ friendly
- General: Individually-wrapped food options are available through room service
- General: Social distancing measures are in place
- Sustainability Certifications: EarthCheck
- General: Professional property host/manager
- General: Protective clothing is available to guests
- Check-in & Check-out: Contactless check-in is available
- Health & Safety: Property does not require health documentation at check-in
Other
- Covid: Reservations are required for onsite COVID-19 testing
- Transportation: Car recommended
- Accessibility: No elevators
Amenities (83)
Internet
- ✓Internet access
- ✓Free WiFi
Pool & wellness
- ✓Conference space
- ✓Free newspapers in lobby
- ✓Full-service spa
- ✓Pool umbrellas
- ✓Parking (limited spaces)
- ✓Pool sun loungers
- ✓Steam room
Fitness & activities
- ✓Fitness facilities
- ✓Snorkeling nearby
- ✓Free bicycles on site
- ✓Scuba diving on site
- ✓24-hour fitness facilities
- ✓Games
- ✓Water sports equipment
- ✓Table tennis
Food & drink
- ✓Free breakfast
- ✓Free cooked-to-order breakfast
- ✓Free full breakfast
- ✓Vegetarian breakfast available
Parking & transport
- ✓Free airport transportation
- ✓Limo or town car service available
- ✓Free self parking
- ✓Free valet parking
- ✓Airport transportation - pickup (surcharge)
- ✓Accessible shuttle
- ✓No accessible shuttle
Beach & outdoors
- ✓On private beach
- ✓Beach umbrellas
- ✓Beach sun loungers
- ✓Beach towels
- ✓Private picnics
- ✓Vegetable garden
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
Family
- ✓Ecotours nearby
Services
- ✓Safe-deposit box at front desk
- ✓Porter/bellhop
- ✓Grocery/convenience store
- ✓Housekeeping on request
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
Business
- ✓Meeting rooms
- ✓Computer station
- ✓Banquet hall
Accessibility
- ✓Upper floors accessible by stairs only
More
- ✓Gift shops or newsstand
- ✓Shopping on site
- ✓Kayaking nearby
- ✓Multilingual staff
- ✓Express check-out
- ✓Parasailing nearby
- ✓Wedding services
- ✓Express check-in
- ✓Pilates classes on site
- ✓Sailing on site
- ✓Volleyball on site
- ✓Art gallery on site
- ✓Eco-friendly cleaning products provided
- ✓Eco-friendly toiletries
- ✓LED light bulbs
- ✓Gated community
- ✓Walkway to water
- ✓Horse riding nearby
- ✓Food and water bowls
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
- ✓Well-lit path to entrance
- ✓Humane animal treatment
- ✓Vegan menu options available
- ✓Vegetarian menu options available
- ✓Express check-in/check-out
- ✓Designated smoking area
Location
Carretera Cancun Tulum Km 51, Riviera Maya, Playa del Carmen, QROO, 77710
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM
Check-out by 12:00 PM
✎ Edit stay
Good to know
- This property offers transfers from the airport (surcharges may apply).
- To arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation.
- Front desk staff will greet guests on arrival at the property.