Mandarin Oriental Palace, Luzern
+70 photosAbout this hotel
Luxurious Accommodation
Mandarin Oriental Palace, Luzern offers a 5-star experience with beautifully designed rooms featuring elegant decor and modern amenities. Guests can enjoy the comfort of a private bathroom, free toiletries, and some rooms even boast a charming balcony.
Exceptional Services
Experience top-notch service with a concierge, 24-hour front desk, and currency exchange available to cater to your every need. Indulge in the convenience of room service and rest assured with a safety deposit box in every unit.
Prime Location
Situated near must-see attractions like Lido Luzern and the iconic Lion Monument, Mandarin Oriental Palace, Luzern is the perfect base to explore the beauty of Luzern. Plus, with a paid airport shuttle service, travel to and from the Zurich airport is a breeze.
Book now to experience luxury and convenience at Mandarin Oriental Palace, Luzern.
What guests say
Superb 9.5/10 · summarised by AI from 346 reviews- ⚠️ High prices
- ⚠️ Service issues
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 12 years old to 17 years old stay for CHF 190 per person per night when using an existing bed. People 12 years old and over stay for CHF 190 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed on request. Charges may be applicable.
Other
- Parking: Public parking is possible at a location nearby (reservation is not needed) and costs CHF 55 per day.
- Internet: WiFi is available in the hotel rooms and costs CHF 15 per 24 hours.
Amenities (79)
Internet
- ✓WiFi available
- ✓Paid WiFi
Pool & wellness
- ✓Sauna
- ✓Spa/wellness center
- ✓Steam room
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Kid meals
- ✓Physical distancing in dining areas
Parking & transport
- ✓Parking
- ✓Airport shuttle
- ✓Valet parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Parking garage
- ✓Shuttle service (additional charge)
- ✓Electric vehicle charging station
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Outdoor furniture
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Pets allowed
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Allergy-free room
- ✓Lockers
- ✓Kid-friendly buffet
- ✓Wine/champagne
- ✓Pet bowls
- ✓Pet basket
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
Location
Haldenstrasse 10, Luzern