La Hacienda Hotel, at Xcaret
+55 photosAbout this hotel
Luxurious Accommodation and Top-notch Amenities
Hacienda Xcaret in Playa del Carmen offers a truly indulgent stay with air-conditioned rooms equipped with modern conveniences like a coffee machine and flat-screen TV. Enjoy the outdoor pool, garden, and free bike rentals during your stay.
Convenient Location and Nearby Attractions
Situated just a short distance from Playa del Carmen Maritime Terminal and ADO International Bus Station, Hacienda Xcaret is the perfect base for exploring the area. Visit nearby attractions like Church of Guadalupe and make use of the hotel's airport transfer services.
Recreational Activities and Relaxation
Take advantage of the on-site table tennis facilities or explore the area on a cycling adventure. After a day of activities, unwind in the shared lounge or on your own private terrace. With free WiFi throughout the property, staying connected is a breeze.
To experience luxury and convenience in Playa del Carmen, book your stay at Hacienda Xcaret now.
What guests say
Superb 9.7/10 · summarised by AI from 103 reviews- ⚠️ Difficulty finding the location
- ⚠️ Some issues with cleanliness (e.g., musty smell)
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (63)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Pool with view
Fitness & activities
- ✓Golf course
- ✓Board games/puzzles
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Private parking
- ✓Accessible parking
- ✓Street parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
Family
- ✓Family rooms
Services
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Toilet with grab rails
- ✓Shallow end
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Process in place to check health of guests
- ✓Access to health care professionals
Location
Avenida camino viejo a xcaret, localidad caleta chac malal fraccion 1, lote 13, Playa del Carmen