Kempinski Hotel Hangzhou
★★★★★ · No. 66 Lishui Road, Gongshu District, Hangzhou ·
+73 photosAbout this hotel
Luxurious Accommodation
Experience the epitome of luxury at Kempinski Hotel Hangzhou. Indulge in spacious non-smoking rooms equipped with modern amenities including air conditioning and a safety deposit box.
Wellness and Dining
Unwind at our indoor pool, sauna, and hot tub, or stay active at the fitness centre. Savor exquisite meals at our on-site restaurant.
Exceptional Services
From concierge assistance to currency exchange, our dedicated staff is committed to ensuring a seamless stay. Take advantage of our 24-hour front desk offering valuable tips in English and Chinese.
Ready to elevate your stay in Hangzhou? Book now at Kempinski Hotel Hangzhou.
What guests say
Superb 10.0/10 · summarised by AI from 114 reviews👍 Exceptional service👍 Beautiful location👍 Amazing room quality
- ⚠️ Deposit requirement not disclosed
- ⚠️ Lack of smart TV and robot delivery service
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children from 6 years old to 12 years old stay for CNY 204 per person per night when using an available extra bed. People 13 years old and over stay for CNY 408 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free public parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (89)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Heated pool
- ✓Indoor pool
- ✓Spa/wellness center services
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Fitness classes
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Breakfast in the room
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Car hire
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Sun umbrellas
Family
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Toilet with grab rails
- ✓Evening entertainment
- ✓Emergency cord in bathroom
- ✓Nightclub/DJ
- ✓Wine/champagne
- ✓Fruits
- ✓Beauty Services
- ✓Personal trainer
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Tour/class on local culture
- ✓Live music/performance
- ✓Themed dinner nights
- ✓Happy hour
Location
No. 66 Lishui Road, Gongshu District, Hangzhou
Book your stay
Your stay
No dates selected.
Check-in from 02:00 PM until 12:00 AM
Check-out by 12:00 PM