Kempinski Hotel Cancun
★★★★★ · Retorno del Rey, 36, Cancún ·
+73 photosAbout this hotel
Luxurious Amenities and Services
This Kempinski Hotel Cancun is a paradise offering 2 outdoor swimming pools, a rejuvenating spa, and a pristine private beach. Indulge in modern rooms with top-notch entertainment systems and unwind in the Kempinski spa and Salon with a variety of massage therapies and body treatments.
Exquisite Dining Experience
Savor a culinary journey from traditional Asian delights at The Sushi Bar to Mediterranean flavors at Fantino. Enjoy indoor or outdoor dining with ocean views and sip on cocktails at the elegant Lobby Lounge.
Convenient Location and Transportation Services
Conveniently located just 20 minutes from Cancun International Airport, the hotel offers seamless airport transfers and easy access to nearby attractions like Aquaworld. Experience luxury and comfort at its finest at the Kempinski Hotel Cancun.
What guests say
Superb 9.2/10 · summarised by AI from 619 reviews👍 Excellent service👍 Beautiful location
- ⚠️ Limited food variety
- ⚠️ Some noise in restaurants
Policies & good to know
Children welcomeNo pets
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in public areas and is free of charge.
- Parking: Private parking is possible on site (reservation is not needed) and costs USD 20 per day.
- Groups: When booking more than 9 rooms, different policies and additional supplements may apply.
What's nearby
✈️ 18 km from Cancún International Airport (CUN)
- Museo Subacuático de Arte (MUSA)3.5 km
- Isla Mujeres12 km
- Museo Maya de Cancún6 km
- La Isla Shopping Village7 km
- Playa Delfines8 km
- Coco Bongo (nightlife/club)10 km
- Zona Arqueológica El Rey (El Rey Ruins)5 km
- Ultramar Ferry Terminal (Puerto Juárez)12 km
Amenities (119)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Sauna
- ✓Massage services
- ✓Spa/wellness center
- ✓Outdoor pool
- ✓Pool with view
- ✓Heated pool
- ✓Spa/wellness center services
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
- ✓Golf course
- ✓Tennis court
- ✓Yoga classes
- ✓Tennis equipment
- ✓Fitness classes
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Barber/beauty shop
- ✓Kid meals
- ✓Snack bar
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
Parking & transport
- ✓Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Valet parking
- ✓Private parking
- ✓Accessible parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Beachfront
- ✓Private beach area
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
- ✓Beach
Family
- ✓Family rooms
- ✓Children's playground
- ✓Babysitting/child services
- ✓Kids' club
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Solarium
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Minimarket on site
- ✓Special diet menus - on request
- ✓ATM/cash machine on site
- ✓Lockers
- ✓Toilet with grab rails
- ✓Kid-friendly buffet
- ✓Wine/champagne
- ✓Shallow end
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Personal trainer
- ✓Hair Salon Services
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
- ✓Tour/class on local culture
- ✓Live music/performance
- ✓Temporary art galleries
- ✓Cooking class
Location
Retorno del Rey, 36, Cancún
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 12:00 AM
Check-out by 12:00 PM