Panoramic City Views Enjoy breathtaking vistas of the city skyline from our rooftop space and infinity-edged pool.
Convenient Location Located in the heart of Orchard Road, with easy access to public transport and nearby shopping and entertainment areas.
Modern Amenities With free WiFi, fully air-conditioned rooms, and a fitness centre, we ensure a comfortable stay for all guests.
To book your stay at JEN Singapore Orchardgateway by Shangri-La and experience the best of Singapore, visit our website now!
What guests say
Fabulous 8.7/10 Β· summarised by AI from 8,872 reviews
π Great locationπ Excellent service
β οΈ Too expensive
β οΈ Dated bathroom design
Cleanliness
8.2
Service
9.1
Location
9.2
Room Quality
8.1
Amenities
8.7
Value for Money
8.6
Food and Beverage
8.7
Overall Experience
9.1
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 11 years old stay for free when using an existing bed.
People no matter the age stay for S$Β 90 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Parking: Free public parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.
What's nearby
βοΈ 22 km from Singapore Changi Airport (SIN)
Singapore Botanic Gardens1.5 km
Marina Bay Sands2.9 km
Merlion Park3 km
Gardens by the Bay3.3 km
Orchard Road (shopping district)0.1 km
National Gallery Singapore2.6 km
Sentosa Island (Resorts World / beaches)6.5 km
Orchard MRT Station0.2 km
Amenities (60)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βSwimming pool
βOutdoor pool
βPool with view
βPool bar
Fitness & activities
βFitness center
Food & drink
βRestaurant
βRoom service
βBreakfast in the room
βSnack bar
βVending machine - drinks
βVending machine - snacks
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
βBreakfast takeaway containers
Parking & transport
βParking
βFree Parking
βCar hire
Beach & outdoors
βSun terrace
Family
βFamily rooms
βBabysitting/child services
Services
β24-hour front desk
βLaundry
βLuggage storage
βDry cleaning
βCurrency exchange
βDaily housekeeping
βConcierge service
βLaundry washed per local authority guidelines
Business
βFax/photocopying
βMeeting/banquet facilities
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFirst aid kit available
Comfort
βNon-smoking rooms
βAir conditioning
βLift / Elevator
More
βExpress check-in/check-out
βFacilities for disabled guests
βPacked lunches
βPrivate check-in/check-out
βSpecial diet menus - on request
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βGuests can opt-out any cleaning services during stay
βShared stationery like menus, pens are removed
βGuest room sealed after cleaning
βProperty cleaned by professional cleaning companies