JEN Penang Georgetown by Shangri-La
★★★★ · Magazine Road, George Town, Penang, 10300 ·
+64 photosAbout this hotel
Luxurious Amenities
Enjoy a 24-hour health club, outdoor pool, and sauna for ultimate relaxation. Complimentary Wi-Fi, concierge services, and babysitting add convenience to your stay.
Culinary Delights
Indulge in local and international cuisine at Cafe Jen, grab a drink at the bar/lounge, or opt for room service. Don't miss the daily continental breakfast for a perfect start to your day.
Convenient Location
Situated in the heart of George Town, steps away from 1st Avenue Mall and KOMTAR, JEN Penang Georgetown by Shangri-La offers easy access to popular attractions. Benefit from airport shuttle service and close proximity to key landmarks.
Book your stay now at JEN Penang Georgetown by Shangri-La for a memorable experience in Penang!
What guests say
Fabulous 8.8/10 · summarised by AI from 177 reviews👍 Friendly staff👍 Great location👍 Clean and comfortable rooms
- ⚠️ Amenities could be improved
- ⚠️ Some rooms appear dated
Policies & good to know
No childrenNo pets
Pets
- Pets: Pets not allowed
- Pets: Service animals not allowed
Health, safety & sustainability
- General: Individually-wrapped food options are available for dinner
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Individually-wrapped food options are available for breakfast
- General: Individually-wrapped food options are available for lunch
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Masks are available to guests
- Guest type: Essential workers only - NO
- General: Individually-wrapped food options are available
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Temperature checks are available to guests
- General: Property is cleaned with disinfectant
- General: Individually-wrapped food options are available through room service
- General: Social distancing measures are in place
- General: Professional property host/manager
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Shield between guests and staff in main contact areas
Amenities (45)
Internet
- ✓Free WiFi
- ✓Free wired internet
Pool & wellness
- ✓Sauna
- ✓Steam room
- ✓Pool umbrellas
- ✓Parking (limited spaces)
- ✓Pool sun loungers
Fitness & activities
- ✓Fitness facilities
Food & drink
- ✓Breakfast available (surcharge)
- ✓Snack bar/deli
- ✓Wheelchair-accessible on-site restaurant
Parking & transport
- ✓Limo or town car service available
- ✓Free self parking
- ✓Airport transportation - pickup (surcharge)
- ✓Covered parking
- ✓Accessible airport shuttle
- ✓No accessible airport shuttle
Beach & outdoors
- ✓Garden
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
- ✓Safe-deposit box at front desk
- ✓Porter/bellhop
- ✓Tours/ticket assistance
Business
- ✓Meeting rooms
- ✓Conference center
- ✓Computer station
- ✓Banquet hall
Accessibility
- ✓Braille or raised signage
- ✓Wheelchair-accessible public washroom
Comfort
- ✓Elevator
- ✓Television in common areas
More
- ✓Express check-out
- ✓Express check-in/check-out
- ✓Designated smoking area
- ✓Gift shops or newsstand
- ✓Multilingual staff
- ✓Wedding services
- ✓Express check-in
- ✓24-hour health club
- ✓Ballroom
- ✓Well-lit path to entrance
Location
Magazine Road, George Town, Penang, 10300
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 06:00 AM
Check-out by 12:00 PM
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Good to know
- This property offers transfers from the airport (surcharges may apply).
- To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation.
- Front desk staff will greet guests on arrival at the property.
- Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.
- Guests must walk up 16 steps from the hotel's parking lot in the basement to the lobby.
- Guests may choose to drop off their luggage at the hotel’s main entrance prior to parking their vehicle.
- Hotel parking spots are subject to availability.
- If the hotel parking facility is fully occupied, alternative parking options are available for hourly rates opposite the hotel or at 1st Avenue Mall.
- Guests who park offsite will be reimbursed for their parking charges at the hotel's front desk upon check-out.