ibis Mackay
+53 photosAbout this hotel
Discover an unforgettable escape at ibis Mackay, where comfort meets modern convenience in the heart of Queensland.
Recreational Oasis
Dive into relaxation at our outdoor pool or stay active in our fitness center. With a variety of recreational amenities, you’ll find countless ways to unwind after a day of exploration.
Gourmet Dining
Savor exquisite Modern European cuisine at TurBARlence, our stylish bar/lounge perfect for lunch, dinner, or brunch. Enjoy the ease of 24-hour room service and daily buffet breakfasts to energize your mornings.
Optimal Connectivity and Comfort
Stay connected with complimentary wired and wireless internet throughout the hotel. Each of our 152 air-conditioned rooms is designed for your comfort, featuring refrigerators, LED televisions, and modern bathrooms equipped with essential comforts.
Don't miss the chance to experience the best of Mackay; your ideal getaway awaits!
What guests say
Fabulous 8.6/10 · summarised by AI from 120 reviews- ⚠️ Slow check-in system
- ⚠️ Issues with food quality
Policies & good to know
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
Pets
- Pets: Pets not allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Service animals are allowed
Health, safety & sustainability
- Check-in & Check-out: Contactless check-out is available
- Sustainability Certifications: Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
Other
- Parking: Parking height restrictions apply
Amenities (64)
Internet
- ✓Free WiFi
- ✓Free wired internet
Pool & wellness
- ✓Free newspapers in lobby
- ✓Billiards or pool table
- ✓Pool sun loungers
Fitness & activities
- ✓Fitness facilities
- ✓Wheelchair-accessible fitness center
Food & drink
- ✓Breakfast available (surcharge)
- ✓Snack bar/deli
- ✓Wheelchair-accessible on-site restaurant
- ✓Vegetarian breakfast available
Parking & transport
- ✓Wheelchair accessible parking
- ✓Free self parking
- ✓Wheelchair-accessible van parking
Beach & outdoors
- ✓Terrace
- ✓Garden
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
- ✓Housekeeping on request
Business
- ✓24-hour business center
- ✓Banquet hall
Accessibility
- ✓Braille or raised signage
- ✓Wheelchair-accessible public washroom
Safety & security
- ✓Smoke-free property
Comfort
- ✓Elevator
More
- ✓No single-use plastic straws
- ✓Comprehensive recycling policy
- ✓No single-use plastic stirrers
- ✓No single-use plastic water bottles
- ✓No single-use plastic soda bottles
- ✓Guest education on local ecosystems and culture
- ✓Annual carbon offsets
- ✓Sustainability/community reinvestment (10% revenue or more)
- ✓Water dispenser
- ✓Eco-friendly cleaning products provided
- ✓Eco-friendly toiletries
- ✓LED light bulbs
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
- ✓Humane animal treatment
- ✓Locally-owned & organized tours & activities
- ✓Showcase for local artists
- ✓Double-glazing on all windows
- ✓Energy-saving switches
- ✓At least 80% of all lighting comes from LEDs
- ✓Comprehensive food waste policy
- ✓Vegan menu options available
- ✓Vegetarian menu options available
- ✓Bulk dispenser for toiletries
- ✓Biodegradable/compostable stirrers
- ✓Reusable cups only
- ✓Reusable tableware only
- ✓Water-efficient showers only
Location
Christensen Crescent, Mackay Airport, South Mackay, Queensland, 4740