Hotel Zulum
★★★ · Carretera Tulum - Boca Paila Km 6.5 ·
+73 photosAbout this hotel
Luxurious Spa Services
Indulge in rejuvenating massages and pamper yourself at the spa during your stay at Hotel Zulum.
Culinary Delights
Savor delectable international cuisine at Zulum restaurant, or enjoy the convenience of room service for a relaxing meal anytime.
Convenient Amenities
Benefit from complimentary Wi-Fi, wedding services, tour assistance, and more, enhancing your overall experience at the hotel.
Plan your stay at Hotel Zulum now to experience a perfect blend of luxury, relaxation, and convenience.
Policies & good to know
No childrenPets allowed
Children & extra beds
- Children and extra beds: Please note, some room types at this property are not available when booking a stay with children.
- Children and extra beds: Children not allowed
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Only dogs and cats are allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Pets allowed
- Pets: Service animals are allowed
Health, safety & sustainability
- General: Individually-wrapped food options are available for dinner
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Individually-wrapped food options are available for breakfast
- General: Individually-wrapped food options are available for lunch
- Check-in & Check-out: Contactless check-out is available
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Cashless transactions are available
- General: Individually-wrapped food options are available
- General: Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Food service has been amended for enhanced safety
- General: Property follows sanitization practices of Safe Travels (WTTC - Global)
- General: Property is cleaned with disinfectant
- General: Individually-wrapped food options are available through room service
- General: Social distancing measures are in place
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
- Health & Safety: Property does not require health documentation at check-in
Other
- Accessibility: No elevators
- Covid: Property does not offer onsite COVID-19 testing
Amenities (21)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Full-service spa
Food & drink
- ✓Snack bar/deli
Parking & transport
- ✓Free self parking
- ✓Airport transportation - pickup (surcharge)
- ✓Accessible airport shuttle
- ✓No accessible airport shuttle
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Beach umbrellas
- ✓Beach sun loungers
- ✓Beach towels
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tours/ticket assistance
Accessibility
- ✓Wheelchair accessible
More
- ✓Designated smoking area
- ✓Wedding services
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
Location
Carretera Tulum - Boca Paila Km 6.5
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 02:00 AM
Check-out by 12:00 PM