Hotel Xcalak
★★★ · Avenida 16 de Septiembre No 181 Colonia Centro, Chetumal ·
+12 photosAbout this hotel
Hotel Xcalak, located in Chetumal, Quintana Roo region, is the perfect retreat just 2.4 km from Dos Mulas Beach.
Comfort and Convenience:
Enjoy air-conditioned rooms with free WiFi, private bathrooms, room service, and a 24-hour front desk.
Room Features:
Relax in rooms with a desk, flat-screen TV, and some with a balcony overlooking the beautiful surroundings.
Dining Experience:
Savor delicious Mexican cuisine at the on-site restaurant, with vegetarian and dairy-free options available upon request.
Escape to Hotel Xcalak for a relaxing getaway near Chetumal International Airport, only 3 km away. Reserve your stay now!
What guests say
Pleasant 5.8/10 · summarised by AI from 12 reviews👍 Centrically located
- ⚠️ Poor cleanliness
- ⚠️ Bad bed quality
- ⚠️ Lights left on all night
Policies & good to know
Children welcomePets allowedParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are allowed on request. Charges may be applicable.
Other
- Parking: Free public parking is possible at a location nearby (reservation is not possible).
- Internet: WiFi is available in all areas and is free of charge.
- Groups: When booking more than 9 rooms, different policies and additional supplements may apply.
Amenities (57)
Internet
- ✓Free wired internet
- ✓Internet access
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
Parking & transport
- ✓Offsite parking discounted rates available
- ✓Parking
- ✓Shuttle service (additional charge)
- ✓Accessible shuttle
- ✓No accessible shuttle
Beach & outdoors
- ✓Terrace
Family
- ✓Family rooms
Services
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Grocery deliveries
- ✓Public transport tickets
- ✓Front desk (limited hours)
- ✓Housekeeping on request
Safety & security
- ✓Baby safety gates
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Key access
- ✓CCTV outside property
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
- ✓Television in common areas
More
- ✓Pets allowed
- ✓Express check-in/check-out
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Express check-in
- ✓Reception hall
- ✓Vegetarian menu options available
Location
Avenida 16 de Septiembre No 181 Colonia Centro, Chetumal
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 12:00 AM
Check-out by 12:00 PM