Hotel Universal
+20 photosAbout this hotel
Convenient Amenities:
Enjoy complimentary wireless internet, tour/ticket assistance, and a vending machine during your stay. Stay connected easily and explore the area hassle-free.
Featured Amenities:
With a 24-hour front desk, luggage storage, and a safe deposit box, your needs are well taken care of. Benefit from free self-parking for added convenience.
Cozy Guestrooms:
Relax in one of the 42 guestrooms with DVD players and LCD TVs. Stay entertained with cable programming and feel at home with free local calls and complimentary bottled water.
Plan your visit strategically and book your stay at Hotel Universal. Explore Mexico City's top attractions just minutes away from our welcoming property.
What guests say
Fabulous 8.0/10 · summarised by AI from 100 reviews- ⚠️ Mixed service quality
- ⚠️ Value for money concerns
Policies & good to know
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Service animals are allowed
Health, safety & sustainability
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- Check-in & Check-out: Contactless check-out is available
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Masks are available to guests
- General: Individually-wrapped food options are available
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Temperature checks are available to guests
- General: Property is cleaned with disinfectant
- General: Individually-wrapped food options are available through room service
- General: Social distancing measures are in place
- General: Professional property host/manager
- General: Protective clothing is available to guests
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
- General: Shield between guests and staff in main contact areas
Other
- Parking: Parking height restrictions apply
Amenities (13)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Parking (limited spaces)
Parking & transport
- ✓Free self parking
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Smoke-free property
Comfort
- ✓Elevator
More
- ✓Carport
- ✓Garage
Location
Calzada de Guadalupe No. 25, Col. Maza, Mexico City, CDMX, 06270
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Good to know
- Front desk staff will greet guests on arrival at the property.