At Hotel Universal, we offer a prime location in the heart of Porto. Convenient Amenities include air-conditioned rooms with free WIFI, a welcoming common area, and a 24-hour reception.
Our multilingual staff is dedicated to enhancing your stay. From organizing city tours to assisting with transfers, we strive to make your experience memorable. Book now and discover the charm of Porto at Hotel Universal.
What guests say
Very good 7.8/10 Β· summarised by AI from 3,156 reviews
π Cleanlinessπ Friendly staffπ Great location
β οΈ Lack of kettle
β οΈ Missing breakfast option
β οΈ Difficult stairs
Cleanliness
7.8
Service
8.3
Location
8.8
Room Quality
7.8
Amenities
7.3
Value for Money
7.3
Food and Beverage
6.8
Overall Experience
8.3
Policies & good to know
Children welcomePets allowedParking: NOT_AVAILABLE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds.
Pets
Pets: Pets are allowed on request. Charges may be applicable.
Other
Internet: WiFi is available in all areas and is free of charge.
Parking: No parking available.
Groups: No special conditions apply for groups.
Amenities (52)
Internet
βWiFi available
βFree WiFi
Fitness & activities
βBilliards
Food & drink
βBar
βCoffee Shop on site
βScreens / Barriers between staff and guests for safety
Parking & transport
βAirport shuttle
βAirport shuttle (additional charge)
βShuttle service (additional charge)
βAirport drop off
βAirport pick up
βShuttle service
Family
βFamily rooms
Services
β24-hour front desk
βLuggage storage
βTour desk
βDaily housekeeping
βConcierge service
βLaundry washed per local authority guidelines
Business
βFax/photocopying
Accessibility
βWheelchair accessible
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFire extinguishers
βSmoke alarms
βCCTV in common areas
Comfort
βNon-smoking rooms
βAir conditioning
βHeating
βLift / Elevator
βNon-smoking throughout
βShared lounge/TV area
More
βPets allowed
βExpress check-in/check-out
βFacilities for disabled guests
βToilet with grab rails
βLower bathroom sink
βHigher level toilet
βEmergency cord in bathroom
βWine/champagne
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βInvoice provided
βGuests can opt-out any cleaning services during stay