Hotel The Palm
★★★★ · Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen ·
+73 photosAbout this hotel
Rooftop Terrace with Pool, Bar, and Spa
Enjoy panoramic views and relaxation at our rooftop terrace featuring a swimming pool, bar, and spa.
Heritage Cuisine Restaurant "Irene"
Indulge in a sensory culinary experience at "Irene," our European-influenced heritage cuisine restaurant serving a fusion of flavors for breakfast.
Tropical Garden Front Desk
Experience a warm welcome surrounded by a tropical garden inspired by the Mayan Jungle at our front desk.
Book your stay at Hotel The Palm for a perfect blend of luxury, convenience, and cultural charm.
What guests say
Very good 7.8/10 · summarised by AI from 325 reviews👍 Good location👍 Friendly staff
- ⚠️ Cleaning issues
- ⚠️ Room discomfort
- ⚠️ High prices for low quality
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not possible).
- Groups: When booking more than 3 rooms, different policies and additional supplements may apply.
- Internet: WiFi is available in all areas and is free of charge.
Amenities (49)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Outdoor pool
- ✓Pool with view
Food & drink
- ✓Room service
- ✓Bar
- ✓Snack bar
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
- ✓Beach
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Business
- ✓Meeting/banquet facilities
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Facilities for disabled guests
- ✓Designated smoking area
- ✓Public Bath
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Access to health care professionals
- ✓Delivered food - securely covered
Location
Calle 8 Manzana 29 Lote 5 entre 10 y 5ta Avenida, Playa del Carmen
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 06:00 PM
Check-out by 12:00 PM