Hotel Silk in Madarao
★★★ · 11492-376 Madarao-Kougen, Iiyama, Nagano Prefecture, 389-2257 ·
+47 photosAbout this hotel
Relax in Hot Springs and Enjoy Karaoke
Unwind at our hotel's hot springs and have fun with karaoke sessions.
Convenient Amenities for a Comfortable Stay
Enjoy complimentary Wi-Fi, ski storage, and onsite shopping during your stay.
Explore Nearby Attractions
With Madarao Kogen Ski Resort just steps away, you're also close to Madarao Kogen Picture Book Art Museum and other interesting sights.
Book your stay at Hotel Silk in Madarao for a memorable mountain resort experience.
What guests say
Good 6.8/10 · summarised by AI from 5 reviews👍 Good location near lifts, restaurants and a convenience mart👍 Friendly, accommodating and helpful staff👍 Pleasant common area and on-site bar/restaurant
- ⚠️ Poor cleanliness (mould, dirty cabinets, splintered floor)
- ⚠️ Old/dated rooms and small bathrooms
- ⚠️ Unpleasant heating system smell (kerosene/gas) and inadequate heating
Policies & good to know
No childrenNo pets
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
Health, safety & sustainability
- General: Individually-wrapped food options are available for dinner
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Individually-wrapped food options are available for breakfast
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Cashless transactions are available
- General: Masks are available to guests
- General: Individually-wrapped food options are available
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Temperature checks are available to guests
- General: Food service has been amended for enhanced safety
- General: Property is cleaned with disinfectant
- General: Social distancing measures are in place
- General: Professional property host/manager
- General: Protective clothing is available to guests
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
- General: Shield between guests and staff in main contact areas
- General: Unicode Support true
- General: Masks are compulsory at the property
Other
- Accessibility: No elevators
Amenities (13)
Internet
- ✓Free WiFi
Food & drink
- ✓Breakfast available (surcharge)
Parking & transport
- ✓Free self parking
Services
- ✓Safe-deposit box at front desk
- ✓Front desk (limited hours)
Business
- ✓Banquet hall
Accessibility
- ✓Wheelchair accessible
More
- ✓Ski storage
- ✓Karaoke
- ✓Shopping on site
- ✓Downhill skiing nearby
- ✓Ski passes available
Location
11492-376 Madarao-Kougen, Iiyama, Nagano Prefecture, 389-2257
Book your stay
Your stay
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Check-in from 03:00 PM until 12:00 AM
Check-out by 10:00 AM
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Good to know
- The front desk is open daily from 7 AM - 10 PM.
- This property doesn't offer after-hours check-in.
- The front desk is staffed during limited hours.
- For any questions, please contact the property using the information on the booking confirmation.
- Beds are not included in the Room Only rate for children age 6 and younger.
- Extra beds are available on request.
- A fee of JPY 540 is charged at the property.
- Guests must be at least 20 years to stay in a smoking room.