Hotel Serrano
+22 photosAbout this hotel
Prime Location in Salamanca District
Located just 400 meters from Rubén Darío Metro Station, Hotel Serrano by Silken offers a prime spot in the upscale Salamanca district of Madrid. Surrounded by trendy shops on Ortega y Gasset Street, guests can easily explore Plaza Cibeles and Retiro Park within a short walk. Convenient bus connections to the city center make sightseeing a breeze.
Stylish Rooms and Convenient Amenities
The hotel boasts stylish rooms equipped with modern comforts like flat-screen TVs and air conditioning. Guests can enjoy a delicious buffet breakfast in the morning and opt for room service for added convenience. Additionally, the on-site bar and 24-hour reception staff ensure a comfortable stay.
Personalized Service and Local Recommendations
At Hotel Serrano by Silken, guests can expect personalized service with staff readily available to assist with any needs. Whether it's recommending nearby restaurants or arranging special requests, the dedicated team ensures a memorable experience in Madrid.
Book your stay at Hotel Serrano by Silken for a delightful blend of comfort, convenience, and personalized service in the heart of Madrid's Salamanca district.
What guests say
Fabulous 8.6/10 · summarised by AI from 3,722 reviews- ⚠️ Cleanliness issues
- ⚠️ Limited room space
- ⚠️ Breakfast quality
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any extra beds. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.
Amenities (46)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Parking
- ✓Car hire
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV in common areas
Comfort
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Ironing service
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Key card access
Location
Marques de Villamejor 8, Madrid