Hotel Punta Esmeralda Playa del Carmen
+73 photosAbout this hotel
Modern Comfort and Convenience
Hotel Punta Esmeralda, conveniently located near Playa del Carmen Beach, offers air-conditioned rooms with free WiFi and private bathrooms. Guests can enjoy city views from select rooms with balconies, and all rooms feature flat-screen TVs and free toiletries. The hotel provides airport transfers and a car rental service for exploring the area.
Personalized Service
The multilingual staff at Hotel Punta Esmeralda ensures around-the-clock assistance at the reception, making your stay stress-free and enjoyable.
Prime Location
Situated close to major attractions like ADO International Bus Station and Playa del Carmen Maritime Terminal, as well as being a short distance from Cozumel International Airport, Hotel Punta Esmeralda is the perfect choice for your next getaway.
What guests say
Good 6.6/10 · summarised by AI from 67 reviews- ⚠️ Lack of cleanliness
- ⚠️ Staff availability issues
- ⚠️ Poor breakfast quality
Policies & good to know
Amenities (59)
Internet
- ✓Free wired internet
- ✓Internet access
Pool & wellness
- ✓Swimming pool
- ✓Exercise/lap pool
Fitness & activities
- ✓Bicycle-friendly property
Food & drink
- ✓Physical distancing in dining areas
- ✓Hosted evening meal (reserve)
Parking & transport
- ✓Car hire
- ✓Shuttle service (additional charge)
- ✓Airport transportation - pickup (surcharge)
- ✓Airport transportation - drop-off (surcharge)
- ✓Accessible shuttle
- ✓No accessible shuttle
- ✓Accessible train station shuttle
- ✓No accessible train station shuttle
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Private picnics
Services
- ✓Tour desk
- ✓Grocery deliveries
- ✓Public transport tickets
- ✓Front desk (limited hours)
- ✓Housekeeping on request
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Guest education on local ecosystems and culture
- ✓Public Bath
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Delivered food - securely covered
- ✓Pub crawls
- ✓Concerts/live shows
- ✓Fishing nearby
- ✓Swimming nearby
Location
Calle 110 Norte 20, Playa del Carmen