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Hotel Plaza Kokai Cancún

★★★★ · Avenida Uxmal 26 Super Manzana 2A, Cancún ·

About this hotel

Convenient Location: Situated in the heart of Cancun, Hotel Plaza Kokai offers easy access to downtown, stunning beaches, and captivating Mayan attractions.

Comfortable Accommodation: The guest rooms at Hotel Plaza Kokai are thoughtfully furnished, providing a cozy retreat for both business and leisure travelers.

Proximity to City Attractions: Explore the vibrant city of Cancun with ease as shopping centers and cultural treasures are just a stone's throw away.

Experience the best of Cancun at Hotel Plaza Kokai - book your stay now!

What guests say

Very good 7.9/10 · summarised by AI from 815 reviews
👍 Convenient location👍 Friendly staff
  • ⚠️ Cleanliness issues
  • ⚠️ Poor service quality
Cleanliness
7.1
Service
8.0
Location
9.1
Room Quality
7.5
Amenities
7.0
Value for Money
8.5
Food and Beverage
7.6
Overall Experience
8.4

Policies & good to know

Children welcomeNo petsParking: NOT_AVAILABLE

Children & extra beds

  • Children and extra bed policy: Children of any age are allowed. Children up to and including 4 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Pets

  • Pets: Pets are not allowed.

Other

  • Parking: No parking available.
  • Internet: WiFi is available in the hotel rooms and is free of charge.

Amenities (68)

Internet

  • WiFi available
  • Free WiFi

Pool & wellness

  • Swimming pool
  • Outdoor pool
  • Kids' pool

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Coffee Shop on site
  • Physical distancing in dining areas
  • Breakfast takeaway containers

Beach & outdoors

  • Terrace
  • Sun terrace
  • Outdoor furniture
  • Sun umbrellas

Family

  • Family rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Tour desk
  • Daily housekeeping
  • Concierge service
  • Grocery deliveries
  • Laundry washed per local authority guidelines

Business

  • Business center
  • Fax/photocopying
  • Meeting/banquet facilities

Accessibility

  • Wheelchair accessible

Safety & security

  • Safety deposit box
  • Staff adhere to local safety protocols
  • Fire extinguishers
  • First aid kit available
  • Smoke alarms
  • CCTV in common areas
  • Security alarm

Comfort

  • Non-smoking rooms
  • Air conditioning
  • Lift / Elevator
  • Soundproof rooms
  • Non-smoking throughout

More

  • Facilities for disabled guests
  • Ironing service
  • Packed lunches
  • Designated smoking area
  • Toilet with grab rails
  • Public Bath
  • Wine/champagne
  • Fruits
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Invoice provided
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Key card access
  • Live music/performance
  • Broadcast Live sport events
  • Happy hour

Location

Avenida Uxmal 26 Super Manzana 2A, Cancún

Book your stay

Your stay

No dates selected.
Check-in from 03:00 PM until 06:00 PM
Check-out by 12:00 PM
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