Hotel Palacio de Moctezuma
+73 photosAbout this hotel
Colonial-Style Decor
Hotel Palacio de Moctezuma, located in central San Cristobal de las Casas, offers a charming colonial-style décor throughout the property. The rooms are elegantly furnished with a working desk, wardrobe, and flat-screen cable TVs, providing a comfortable and cozy atmosphere for guests.
On-Site Dining
Guests can enjoy a complimentary breakfast at the hotel's on-site restaurant, which also serves delicious meals for lunch and dinner. For those looking to explore local cuisine, the Tuluc restaurant just 150 meters away offers a taste of regional dishes.
Convenient Location for Sightseeing
Conveniently situated, the hotel offers assistance in arranging tours to popular attractions such as the archaeological site of Palenque, the Montebello Lagoon, and the Cañon del Sumidero. Additionally, guests can easily explore the nearby art and craft market, cathedral, and the city's main square on foot within minutes.
Book your stay at Hotel Palacio de Moctezuma for a delightful experience in San Cristobal de las Casas!
What guests say
Fabulous 8.8/10 · summarised by AI from 35 reviews- ⚠️ Cleanliness issues in rooms
- ⚠️ Some room discomforts and cold temperatures
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Free private parking is possible on site (reservation is needed).
Amenities (59)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Breakfast in the room
- ✓Kid meals
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Private parking
Beach & outdoors
- ✓Garden
- ✓Sun terrace
- ✓Outdoor furniture
- ✓Outdoor fireplace
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Heating
- ✓Non-smoking throughout
More
- ✓Facilities for disabled guests
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Public Bath
- ✓Wine/champagne
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Delivered food - securely covered
Location
Avenida Benito Juarez 16, Centro, Tuxtla Gutierrez