Japanese Garden & Outdoor Pool Experience tranquility in the heart of the city with a 400-year-old Japanese garden and one of the largest outdoor hotel pools during the summer.
International Dining Options Indulge in a culinary journey with a variety of international restaurants. From authentic Italian cuisine with a breathtaking skyline view to fine sushi selections, there is something to satisfy every palate.
Convenience & Services Enjoy spacious air-conditioned rooms equipped with essential amenities. Benefit from services like room service, a concierge desk, and a currency exchange machine. Plus, stay fit at the on-site gym facility.
Book now to immerse yourself in luxury at The Hotel New Otani Tokyo Garden Tower.
What guests say
Fabulous 8.7/10 Β· summarised by AI from 2,327 reviews
π Great viewπ Professional staffπ Convenient location
β οΈ Noise disturbances from other guests
β οΈ Issues with room cleanliness
β οΈ Challenges with room category availability
Cleanliness
7.8
Service
9.3
Location
9.3
Room Quality
8.3
Amenities
9.1
Value for Money
7.8
Food and Beverage
8.8
Overall Experience
9.0
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 12 years old stay for Β₯6,325 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Parking: Free private parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.
Amenities (81)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βSwimming pool
βMassage services
βSpa/wellness center
βOutdoor pool
βOutdoor pool - seasonal
βSpa/wellness center services
Food & drink
βRestaurant
βRoom service
βBar
βBreakfast in the room
βBarber/beauty shop
βKid meals
βCoffee Shop on site
βPhysical distancing in dining areas
βMobile app for room service
Parking & transport
βParking
βFree Parking
βPrivate parking
βAccessible parking
βShuttle service (additional charge)
βShuttle service
Beach & outdoors
βGarden
Family
βFamily rooms
βBabysitting/child services
Services
βLaundry
βLuggage storage
βDry cleaning
βCurrency exchange
βDaily housekeeping
βConcierge service
βLaundry washed per local authority guidelines
Business
βBusiness center
βFax/photocopying
βMeeting/banquet facilities
Accessibility
βWheelchair accessible
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βSmoke alarms
βKey access
βCCTV outside property
βCCTV in common areas
β24-hour security
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βHeating
βLift / Elevator
More
βFacilities for disabled guests
βIroning service
βChapel/shrine
βDesignated smoking area
βMinimarket on site
βSpecial diet menus - on request
βToilet with grab rails
βKid-friendly buffet
βLower bathroom sink
βWine/champagne
βShallow end
βBeauty Services
βManicure
βPedicure
βHair Salon Services
βGuest rooms disinfected between stays
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βInvoice provided
βGuests can opt-out any cleaning services during stay
βGuest room sealed after cleaning
βProperty cleaned by professional cleaning companies