Plan your escape to Hotel Lois today and indulge in a world of comfort and luxury.
What guests say
Fabulous 8.4/10 Β· summarised by AI from 2,127 reviews
π Great locationπ Friendly staffπ Comfortable rooms
β οΈ Cleanliness issues
β οΈ Aging facilities
Cleanliness
7.3
Service
9.3
Location
9.3
Room Quality
8.3
Amenities
7.8
Value for Money
8.2
Food and Beverage
8.3
Overall Experience
8.8
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
People no matter the age stay for MXNΒ 400 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Parking: Free private parking is possible on site (reservation is not needed).
Internet: WiFi is available in all areas and is free of charge.
Groups: When booking more than 9 rooms, different policies and additional supplements may apply.
Amenities (91)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βSwimming pool
βSauna
βSpa/wellness center
βOutdoor pool
βPool with view
βPool bar
βRooftop pool
βSpa/wellness center services
βKids' pool
βSteam room
Fitness & activities
βFitness facilities
βFitness center
Food & drink
βRestaurant
βRoom service
βBar
βBreakfast in the room
βBarber/beauty shop
βKid meals
βSnack bar
βPhysical distancing in dining areas
βScreens / Barriers between staff and guests for safety
βBreakfast takeaway containers
Parking & transport
βParking
βFree Parking
βValet parking
βPrivate parking
βParking garage
βShuttle service (additional charge)
βShuttle service
Beach & outdoors
βSun terrace
βOutdoor furniture
βSun loungers or beach chairs
βPicnic area
βSun umbrellas
Family
βFamily rooms
βChildren's playground
βKids' club
Services
β24-hour front desk
βLaundry
βLuggage storage
βTour desk
βDry cleaning
βDaily housekeeping
βGrocery deliveries
βLaundry washed per local authority guidelines
Business
βFax/photocopying
βMeeting/banquet facilities
Accessibility
βWheelchair accessible
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFire extinguishers
βSmoke alarms
βKey access
βCCTV outside property
βCCTV in common areas
β24-hour security
Comfort
βNon-smoking rooms
βAir conditioning
βLift / Elevator
βNon-smoking throughout
More
βFacilities for disabled guests
βPacked lunches
βDesignated smoking area
βToilet with grab rails
βKid-friendly buffet
βLower bathroom sink
βPublic Bath
βWine/champagne
βFruits
βShallow end
βBeauty Services
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βGuests can opt-out any cleaning services during stay