Hotel Lagoon
★★★ · Subteniente Lopez Av. México, entre Calle Oaxaca y Calle Revolución, Santa Elena, QROO, 77965 ·
+25 photosAbout this hotel
Outdoor Pool and Terrace with a View
Make a splash in the outdoor pool or unwind on the terrace and take in the scenic garden view at Hotel Lagoon.
Dining Experience at Maiz
Savor a delicious meal at Maiz restaurant while enjoying the company of fellow guests at the complimentary daily reception.
Convenient Amenities and Services
Benefit from complimentary wireless internet, tour assistance, and a picnic area during your stay. Enjoy a hassle-free experience with services like dry cleaning, free self-parking, and a 24-hour front desk.
Now is the time to secure your spot at Hotel Lagoon for a memorable and relaxing stay.
What guests say
Very good 7.6/10 · summarised by AI from 21 reviews👍 Close to 'free zone'👍 Affordable price👍 Clean towels and sheets
- ⚠️ Understaffing issues
- ⚠️ Cleanliness problems with cups
- ⚠️ Unprofessional behavior
Policies & good to know
No childrenPets allowed
Pets
- Pets: Maximum number of pets per room 2
- Pets: Only dogs and cats are allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Pet max weight (per pet) in lb is 66
- Pets: Pet max weight (per pet) in kg is 30
- Pets: Pets allowed
- Pets: Service animals are allowed
Health, safety & sustainability
- Check-in & Check-out: Contactless check-out is available
- General: Cashless transactions are available
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
- General: Gap period enforced between guest stays - 24 hours
Other
- Accessibility: No elevators
Amenities (21)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Free newspapers in lobby
- ✓Pool sun loungers
- ✓Wheelchair-accessible pool
Parking & transport
- ✓Wheelchair accessible parking
- ✓Free self parking
- ✓Wheelchair-accessible van parking
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
- ✓Picnic area
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tours/ticket assistance
Accessibility
- ✓Wheelchair accessible
More
- ✓Proposal/romance packages available
- ✓Lot hours - 24 hours
- ✓Designated smoking area
- ✓Free reception
Location
Subteniente Lopez Av. México, entre Calle Oaxaca y Calle Revolución, Santa Elena, QROO, 77965
Book your stay
Your stay
No dates selected.
Check-in from 02:00 PM until 04:00 PM
Check-out by 12:00 PM
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Good to know
- To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation.
- If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation.
- Guests must contact the property in advance for check-in instructions.
- Front desk staff will greet guests on arrival at the property.