Hotel Hacienda Real
+44 photosAbout this hotel
Luxurious Accommodations
Experience classic-style décor and modern amenities in each air-conditioned room at Hotel Hacienda Real. With a work desk, coffee maker, and private bathroom, comfort is guaranteed during your stay.
Culinary Delights
Indulge in a variety of regional and international cuisines at Los Vitrales Restaurant or sip on cocktails at the stylish bar while enjoying entertainment on the big screen.
Convenient Location
Located just minutes away from the airport and the beach, with free transportation provided, Hotel Hacienda Real offers the perfect blend of convenience and relaxation for your Ciudad del Carmen getaway.
Book now and enjoy a seamless stay with complimentary breakfast, a refreshing swimming pool, free Wi-Fi, and flexible cancellation policies.
What guests say
Fabulous 8.5/10 · summarised by AI from 50 reviews- ⚠️ Pool closing time is earlier than competitors
- ⚠️ Access issues due to flooding
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 11 years old stay for free when using an existing bed. Children from 12 years old to 17 years old stay for MXN 20 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed on request. Charges may be applicable.
Other
- Parking: Free private parking is possible on site (reservation is not possible).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (83)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
Fitness & activities
- ✓Fitness facilities
- ✓Fitness center
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Valet parking
- ✓Private parking
- ✓Accessible parking
- ✓Shuttle service (free)
- ✓Airport shuttle (free)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Garden
- ✓Outdoor furniture
- ✓Sun umbrellas
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Pets allowed
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Designated smoking area
- ✓Special diet menus - on request
- ✓Toilet with grab rails
- ✓Lower bathroom sink
- ✓Public Bath
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Key card access
Location
Calle 31 numero 106, Ciudad del Carmen