Panoramic City Views from Rooftop The Hotel Grand Chancellor Townsville offers a stunning experience with its rooftop area where guests can unwind and enjoy breathtaking city views. The sparkling rooftop pool provides a perfect spot to relax and soak in the scenery.
On-Site Fitness Centre Stay active during your stay with the convenience of the hotel's fitness centre. Whether you prefer a morning workout or an evening session, the on-site facilities cater to all your fitness needs.
Convenient Location Located in the heart of the city's business and shopping district, the hotel is surrounded by award-winning dining, entertainment, and major tourist attractions. With Townsville Airport just a short distance away, your journey to relaxation and adventure begins seamlessly.
Book your stay at the Hotel Grand Chancellor Townsville now for a memorable experience!
What guests say
Fabulous 8.4/10 Β· summarised by AI from 1,776 reviews
π Great Locationπ Friendly Staffπ Stunning View
β οΈ Room Quality Issues
β οΈ Cleanliness Concerns
β οΈ Lack of Amenities
Cleanliness
7.9
Service
9.3
Location
9.4
Room Quality
7.3
Amenities
8.3
Value for Money
8.3
Food and Beverage
7.9
Overall Experience
8.8
Policies & good to know
Children welcomeNo pets
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 16 years old stay for free when using an existing bed.
People no matter the age stay for AUDΒ 40 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are not allowed.
Other
Internet: WiFi is available in the hotel rooms and is free of charge.
Parking: Private parking is possible at a location nearby (reservation is not possible) and costs AUD 15 per day.
Groups: When booking more than 9 rooms, different policies and additional supplements may apply.
Amenities (61)
Internet
βWiFi available
βFree WiFi
Fitness & activities
βFitness facilities
βFitness center
Food & drink
βRestaurant
βRoom service
βBBQ facilities
βBar
βBreakfast in the room
βKid meals
βPhysical distancing in dining areas
Parking & transport
βParking
βCar hire
βPrivate parking
βAccessible parking
βParking garage
Beach & outdoors
βOutdoor furniture
Services
β24-hour front desk
βLaundry
βLuggage storage
βDry cleaning
βDaily housekeeping
βConcierge service
βLaundry washed per local authority guidelines
Business
βBusiness center
βFax/photocopying
βMeeting/banquet facilities
Accessibility
βWheelchair accessible
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βSmoke alarms
βCCTV outside property
βCCTV in common areas
β24-hour security
Comfort
βNon-smoking rooms
βAir conditioning
βHeating
βLift / Elevator
βNon-smoking throughout
More
βExpress check-in/check-out
βFacilities for disabled guests
βPacked lunches
βDesignated smoking area
βSpecial diet menus - on request
βWine/champagne
βFruits
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βInvoice provided
βGuests can opt-out any cleaning services during stay
βProperty cleaned by professional cleaning companies