Hotel Fenix
+7 photosAbout this hotel
Luxurious Accommodation with Pool and Garden
Hotel Fenix, located in Cúcuta, offers a luxurious stay with an outdoor swimming pool, beautiful garden, and shared lounge. The 4-star property boasts air-conditioned rooms with private bathrooms and a terrace for guests to relax.
Convenient Amenities and Services
Guests can enjoy room service, a 24-hour front desk, and currency exchange facilities during their stay. Each room is equipped with a flat-screen TV, and some offer stunning city views. Wake up to delicious Continental and American breakfast options served every morning.
Relaxation and Recreation
Unwind in the hot tub available for all guests or explore nearby attractions like Comfanorte Ecopark. With free private parking and a close proximity to Camilo Daza International Airport, Hotel Fenix is the perfect choice for your stay in Cúcuta.
What guests say
Fabulous 8.3/10 · summarised by AI from 1,392 reviews- ⚠️ Issues with cleanliness
- ⚠️ Inconsistent service
- ⚠️ Room quality concerns
Policies & good to know
Amenities (76)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Hot tub/Jacuzzi
- ✓Outdoor pool
- ✓Kids' pool
Food & drink
- ✓Restaurant
- ✓Room service
- ✓BBQ facilities
- ✓Breakfast in the room
- ✓Kid meals
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Private parking
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Concierge service
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Shared lounge/TV area
More
- ✓Pets allowed
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Packed lunches
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Minimarket on site
- ✓Special diet menus - on request
- ✓Public Bath
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Themed dinner nights
Location
12114 Avenida 7 Barrio el Salado, Cúcuta