Hotel El Refugio d'Elise
+30 photosAbout this hotel
Rustic Charm and Natural Beauty
Experience the tranquility of the Colca Valley at our rustic-style inn, boasting thermal baths with breathtaking views of the Colca river and surrounding mountains. Each room offers a serene escape with rustic walls, modern bathrooms, and a private balcony or terrace overlooking the valley.
Delicious Dining with a View
Indulge in a full American breakfast at our Restaurant, surrounded by panoramic windows showcasing the valley. Savor local specialties while enjoying the warmth of the central iron-cast fireplace, adding to the cozy ambiance.
Convenient Location
Located just 500 meters from Chivay’s bus station, El Refugio provides easy access to explore the wonders of the Colca Valley. Book your stay now and immerse yourself in nature's embrace.
What guests say
Fabulous 8.6/10 · summarised by AI from 152 reviews- ⚠️ Inconsistent food quality; limited menu for some meals
- ⚠️ Wi‑Fi often limited to main building
- ⚠️ Occasional room issues: drafts, plumbing/odour, limited lighting, no TV
Policies & good to know
Amenities (55)
Fitness & activities
- ✓Games room
- ✓Table tennis
- ✓Billiards
- ✓Board games/puzzles
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Snack bar
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Private parking
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
- ✓Sun umbrellas
Family
- ✓Family rooms
Services
- ✓Laundry
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Heating
- ✓Non-smoking throughout
- ✓Shared lounge/TV area
More
- ✓Ironing service
- ✓Packed lunches
- ✓Special diet menus - on request
- ✓Wine/champagne
- ✓Fruits
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Delivered food - securely covered
Location
Putuco s/n (Carretera rural a Cabanaconde), Chivay