HOTEL EL ENCANTO
+8 photosAbout this hotel
Luxurious Accommodation
HOTEL EL ENCANTO in Otumba de Gómez Farías offers a luxurious 3-star stay with top-notch amenities. Each room is equipped with a flat-screen TV, private bathroom, and some even feature a charming balcony for a relaxed evening.
Convenient Services
Enjoy the convenience of room service and a 24-hour front desk at HOTEL EL ENCANTO. Stay connected with free WiFi throughout the property. The non-smoking environment ensures a pleasant stay for all guests.
Explore and Relax
Located just 12 km from the Pyramids of Teotihuacan, guests can easily explore the area. For those looking to unwind, cycling activities are available in the surrounding area. Book your stay now at HOTEL EL ENCANTO for a memorable experience.
What guests say
Very good 7.3/10 · summarised by AI from 4 reviews- ⚠️ No hot water
- ⚠️ Dirty sheets
Policies & good to know
Amenities (52)
Internet
- ✓Free wired internet
- ✓Internet access
Pool & wellness
- ✓Hot tub/Jacuzzi
Food & drink
- ✓Room service
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
- ✓Hosted evening meal (reserve)
Parking & transport
- ✓Offsite parking discounted rates available
- ✓Parking
- ✓Shuttle service (additional charge)
- ✓Self parking (surcharge)
- ✓Accessible shuttle
- ✓No accessible shuttle
Family
- ✓Family rooms
Services
- ✓Tour desk
- ✓Grocery deliveries
- ✓Front desk (limited hours)
- ✓Housekeeping on request
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Key access
- ✓CCTV outside property
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Non-smoking throughout
- ✓Television in common areas
More
- ✓Guest education on local ecosystems and culture
- ✓Pets allowed
- ✓Private check-in/check-out
- ✓Allergy-free room
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Shopping on site
- ✓Art gallery on site
Location
Calle Manuel Hernández, Puebla