Hotel de la Cité Carcassonne - MGallery Collection
+73 photosAbout this hotel
Medieval Charm and Modern Luxury
Gardens and Pool with Basilica Views
Enjoy the serene gardens and outdoor pool offering stunning views of Saint Nazaire Basilica at Hotel de la Cite Carcassonne.
Culinary Delights and Michelin-starred Dining
Indulge in homemade pastries for breakfast, savor regional dishes in the brasserie, or dine at the Michelin-starred Barbacane restaurant. Don't miss out on the garden bar offering tapas with a view of the ramparts during summer.
Convenience and Services
With a 24-hour reception, shuttle service, and valet parking, your comfort is our priority. Explore wine tasting options and river cruises or simply relax in the classic or Provencal-style guest rooms with modern amenities.
Book now to experience the perfect blend of history and luxury at Hotel de la Cite Carcassonne - MGallery Collection.
What guests say
Fabulous 8.9/10 · summarised by AI from 1,444 reviews- ⚠️ Room quality issues
- ⚠️ Slow service at peak times
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 11 years old stay for free when using an existing bed. Children from 3 years old to 12 years old stay for € 80 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed. Charges may be applicable.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Private parking is possible at a location nearby (reservation is not needed) and costs EUR 30 per day.
- Groups: When booking more than 7 rooms, different policies and additional supplements may apply.
Amenities (80)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Massage services
- ✓Spa/wellness center
- ✓Hammam
- ✓Outdoor pool
- ✓Outdoor pool - seasonal
- ✓Pool with view
- ✓Heated pool
- ✓Spa/wellness center services
- ✓Fence around pool
- ✓Steam room
Fitness & activities
- ✓Board games/puzzles
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Snack bar
- ✓Physical distancing in dining areas
Parking & transport
- ✓Parking
- ✓Private parking
- ✓Accessible parking
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Sun loungers or beach chairs
- ✓Sun umbrellas
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Dry cleaning
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Pets allowed
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Special diet menus - on request
- ✓Allergy-free room
- ✓Evening entertainment
- ✓Wine/champagne
- ✓Fruits
- ✓Shallow end
- ✓Pet bowls
- ✓Beauty Services
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Food delivered to guest room
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Key card access
- ✓Tour/class on local culture
- ✓Temporary art galleries
Location
Place Auguste Pierre Pont, Carcassonne