Hotel de la Cité Carcassonne - MGallery Collection
+73 photosAbout this hotel
Experience the charm and luxury of the Hotel de la Cite Carcassonne - MGallery Collection, nestled in the heart of the Historic Fortified City.
Spa & Relaxation
Unwind at our full-service spa, where indulgent massages and rejuvenating facials await. After a day of exploration, enjoy the steam room or take a refreshing dip in our seasonal outdoor pool.
Gastronomic Delights
Savor exquisite French cuisine at La Barbacane 1 étoile, or enjoy 24-hour room service for a cozy in-room dining experience. Don’t miss out on our vibrant bar/lounge for a relaxing drink by the poolside.
Comfort & Convenience
Stay connected with complimentary Wi-Fi and unwind in individually decorated rooms featuring premium bedding and flat-screen televisions. With convenient business services and a welcoming concierge, your needs are always met.
Book your unforgettable stay today and immerse yourself in the elegance of Carcassonne!
What guests say
Superb 9.4/10 · summarised by AI from 133 reviews- ⚠️ Cleanliness issues
- ⚠️ Service delays
Policies & good to know
Pets
- Pets: Service animals are exempt from fees/restrictions
- Pets: Pets allowed
- Pets: Service animals are allowed
Health, safety & sustainability
- Check-in & Check-out: Contactless check-out is available
- General: Cashless transactions are available
- Sustainability Certifications: Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)
- General: Professional property host/manager
- Health & Safety: Property does not require health documentation at check-in
Other
- Covid: Property does not offer onsite COVID-19 testing
Amenities (80)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Full-service spa
- ✓Swimming pool
- ✓Outdoor pool - seasonal
- ✓Steam room
- ✓Pool umbrellas
- ✓Turkish bath/Hammam
- ✓Parking (limited spaces)
- ✓Pool sun loungers
Fitness & activities
- ✓Golfing nearby
- ✓Snorkeling nearby
Food & drink
- ✓Breakfast available (surcharge)
- ✓Snack bar/deli
- ✓Wheelchair-accessible on-site restaurant
- ✓Vegetarian breakfast available
Parking & transport
- ✓Electric car charging station
- ✓Wheelchair accessible parking
- ✓Wheelchair-accessible van parking
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Vegetable garden
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
- ✓Safe-deposit box at front desk
- ✓Porter/bellhop
- ✓Tours/ticket assistance
- ✓Housekeeping on request
Business
- ✓Meeting rooms
- ✓Conference center
- ✓Banquet hall
Accessibility
- ✓Wheelchair-accessible public washroom
Comfort
- ✓Elevator
More
- ✓Boat tours nearby
- ✓No single-use plastic straws
- ✓No single-use plastic stirrers
- ✓No single-use plastic water bottles
- ✓No single-use plastic soda bottles
- ✓Guest education on local ecosystems and culture
- ✓Designated smoking area
- ✓ATM/banking
- ✓Gift shops or newsstand
- ✓Shopping on site
- ✓Hiking/biking trails nearby
- ✓Kayaking nearby
- ✓Scooter/moped rentals nearby
- ✓Library
- ✓Rafting nearby
- ✓Multilingual staff
- ✓Mountain biking nearby
- ✓Wedding services
- ✓Winery attached
- ✓Water dispenser
- ✓Eco-friendly cleaning products provided
- ✓Eco-friendly toiletries
- ✓LED light bulbs
- ✓Recycling
- ✓Food and water bowls
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
- ✓Stair-free path to entrance
- ✓Locally-owned & organized tours & activities
- ✓Showcase for local artists
- ✓Energy-saving switches
- ✓At least 80% of all lighting comes from LEDs
- ✓Vegan menu options available
- ✓Vegetarian menu options available
- ✓Biodegradable/compostable stirrers
- ✓Reusable cups only
- ✓Reusable tableware only
- ✓Water-efficient showers only
Location
Place Auguste Pierre Pont, Carcassonne, Aude, 11000