Hotel City SM Business & Spa
+23 photosAbout this hotel
Luxurious Accommodation
Hotel City SM Business & SPA offers single, double, and triple rooms with private bathrooms and complimentary internet access, ensuring a comfortable stay for all guests.
Wellness Oasis
Indulge in relaxation at the spa and wellness centre, equipped with an indoor pool, sauna, steam room, fitness facilities, and the innovative Neogi Flamingo anti-ageing capsule. Enjoy discounted rates for a rejuvenating experience.
Delightful Dining
Savor regional and international delicacies at the on-site restaurant or unwind at the café-bar with a charming garden terrace, perfect for enjoying a refreshing drink after a day of exploring Krakow.
Experience luxury, relaxation, and culinary delights at Hotel City SM Business & SPA. Book your stay now for an unforgettable experience.
What guests say
Fabulous 8.0/10 · summarised by AI from 2,134 reviews- ⚠️ Cleanliness issues
- ⚠️ Temperature control in rooms
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 2 years old stay for free when using an existing bed. Children from 2 years old to 6 years old stay for 65 zł per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are allowed. Charges may be applicable.
Other
- Parking: Free public parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (80)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Massage services
- ✓Spa/wellness center
- ✓Hammam
- ✓Spa/wellness center services
- ✓Steam room
- ✓Fitness/spa locker rooms
Fitness & activities
- ✓Fitness facilities
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Kid meals
- ✓Vending machine - drinks
- ✓Vending machine - snacks
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Valet parking
- ✓Accessible parking
- ✓Street parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor furniture
- ✓Sun loungers or beach chairs
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Currency exchange
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Business
- ✓Business center
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Heating
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Pets allowed
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Special diet menus - on request
- ✓Hot spring bath
- ✓Wine/champagne
- ✓Pet bowls
- ✓Beauty Services
- ✓Pet basket
- ✓Manicure
- ✓Pedicure
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Guests can opt-out any cleaning services during stay
- ✓Guest room sealed after cleaning
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Thermometers for guests provided by property
Location
Gajowa 16, Kraków