Hotel Cielo
+73 photosAbout this hotel
Experience the ultimate relaxation at Hotel Cielo, perfectly situated in the heart of Playa del Carmen.
Unwind in Style: Indulge in rejuvenating onsite massages or soak in breathtaking views from our stunning rooftop terrace, providing the perfect escape after a day of exploration.
Delicious Dining Options: Savor culinary delights at our restaurant, Carboncitos, or enjoy the convenience of room service with a delectable cooked-to-order breakfast available daily.
Convenience at Your Fingertips: With complimentary wireless internet and a 24-hour concierge service, stay connected and effortlessly explore nearby attractions, all while enjoying the comfort of our individually decorated guest rooms.
Don't miss out on an unforgettable stay—book your getaway at Hotel Cielo today!
What guests say
Fabulous 8.6/10 · summarised by AI from 110 reviews- ⚠️ Loud restaurant nearby
- ⚠️ No mini fridge
Policies & good to know
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Pets not allowed
Health, safety & sustainability
- Noise policy: Noise-free rooms not guaranteed
- Check-in & Check-out: Contactless check-out is available
- Guest type: LGBTQ friendly
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
Other
- Accessibility: No elevators
Amenities (39)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Coworking spaces
Fitness & activities
- ✓Snorkeling nearby
- ✓Bicycle rentals nearby
- ✓Scuba diving nearby
- ✓Skydiving nearby
- ✓Use of nearby fitness center (discount)
- ✓Game drive nearby
Food & drink
- ✓Breakfast available (surcharge)
Parking & transport
- ✓Area shuttle (surcharge)
- ✓Airport transportation - pickup (surcharge)
- ✓Accessible airport shuttle
- ✓No accessible airport shuttle
Beach & outdoors
- ✓Free beach club nearby
- ✓Terrace
- ✓Rooftop terrace
- ✓Beach umbrellas
- ✓Beach towels
Family
- ✓Ecotours nearby
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
Business
- ✓Banquet hall
Accessibility
- ✓Wheelchair accessible
- ✓Upper floors accessible by stairs only
Safety & security
- ✓Smoke-free property
More
- ✓Boat tours nearby
- ✓Hiking/biking trails nearby
- ✓Sailing nearby
- ✓Water skiing nearby
- ✓Scooter/moped rentals nearby
- ✓Multilingual staff
- ✓Ziplining nearby
- ✓Personal motor watercraft nearby
Location
Calle 4norte s/n entre 5ta y 10av - Col, Playa del Carmen, QROO, 77710