Hotel Castillo Del Mar - 5 Th Ave
+39 photosAbout this hotel
Luxurious Accommodations
Hotel Castillo Del Mar - 5 Th Ave offers 5-star luxury in the heart of Playa del Carmen. Each air-conditioned room is equipped with free WiFi, a flat-screen TV, and a private bathroom. Some rooms even feature a balcony for stunning views.
Prime Location
Situated just minutes away from Playacar Beach, ADO International Bus Station, and Playa del Carmen Maritime Terminal, our hotel is the perfect base for exploring the area. With Playa del Carmen Beach and the city centre within walking distance, guests can easily immerse themselves in the vibrant surroundings.
Exceptional Service
Our dedicated staff at Hotel Castillo Del Mar - 5 Th Ave is committed to ensuring guests have a memorable stay. From providing local area information to offering assistance at the reception, we strive to make your experience seamless and enjoyable.
Experience luxury and convenience at Hotel Castillo Del Mar - 5 Th Ave. Book now for an unforgettable stay in Playa del Carmen!
What guests say
Very good 7.8/10 · summarised by AI from 44 reviews- ⚠️ No hot water
- ⚠️ Noisy environment
- ⚠️ Poor service from management
Policies & good to know
Amenities (44)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
- ✓Mobile app for room service
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
More
- ✓Express check-in/check-out
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Allergy-free room
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
Location
Calle 26 Norte ESQUINA 5TA AVENIDA, Playa del Carmen