Hotel Casa Tortuga Tulum Cenotes Park Inclusive
+73 photosAbout this hotel
Relax by the Pool or Enjoy the View
Indulge in the outdoor pool or admire the scenic terrace and garden. Stay connected with complimentary Wi-Fi, and explore the area with tour assistance.
Delicious Breakfasts and Comfortable Accommodation
Start your day with a cooked-to-order breakfast and unwind in one of the 12 air-conditioned rooms with plasma TVs. Enjoy modern amenities like free Wi-Fi and housekeeping services.
Convenient Location and Nearby Attractions
Only minutes away from LabnaHa Ecopark and Maya Adrenaline, this hotel is also close to Tulum National Park and Cenote Tortugas. With easy access to popular destinations, make Casa Tortuga Tulum your home in Tulum.
Ready to experience comfort and convenience in Tulum? Book your stay at Hotel Casa Tortuga Tulum Cenotes Park Inclusive now.
What guests say
Fabulous 8.4/10 · summarised by AI from 35 reviews- ⚠️ Room safety issues
- ⚠️ Maintenance concerns
Policies & good to know
Pets
- Pets: Pets not allowed
- Pets: Service animals not allowed
Health, safety & sustainability
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- Check-in & Check-out: Contactless check-out is available
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Cashless transactions are available
- General: Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Property is cleaned with disinfectant
- General: Social distancing measures are in place
- General: Professional property host/manager
- Check-in & Check-out: Contactless check-in is available
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
- General: Shield between guests and staff in main contact areas
- General: Masks are compulsory at the property
Other
- Accessibility: No elevators
Amenities (16)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
Fitness & activities
- ✓Free bicycles on site
- ✓Snorkeling nearby
Food & drink
- ✓Breakfast available (surcharge)
Parking & transport
- ✓Free self parking
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Outdoor entertainment area
Family
- ✓Ecotours on site
Services
- ✓Front desk (limited hours)
- ✓Tours/ticket assistance
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Smoke-free property
More
- ✓Lazy river
Location
Carretera Federal Playa del Carmen, Tulum, QROO, 77780
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Good to know
- The front desk is open daily from 9:00 AM - 5:00 PM.
- To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation.
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
- Guests must contact the property in advance for check-in instructions.
- The front desk is staffed during limited hours.