Hotel Casa Ortiz
+13 photosAbout this hotel
Luxurious Accommodation
Hotel Casa Ortiz, a 5-star property in Ciudad Valles, offers a lavish stay with spacious rooms featuring modern amenities including flat-screen TVs and free toiletries. Some rooms even come with a convenient kitchen setup for added comfort.
Relaxation and Recreation
Guests can unwind by the outdoor swimming pool or take a leisurely stroll in the well-maintained garden. The hotel's serene ambiance provides the perfect setting for a peaceful retreat after a day of exploring Tamul Waterfalls, located just 46 km away.
Convenience at Your Fingertips
From a 24-hour front desk to a helpful tour desk, Hotel Casa Ortiz ensures a seamless stay for all guests. With free WiFi and family rooms available, this hotel caters to the needs of every traveler.
Ready to experience luxury and comfort in Ciudad Valles? Book your stay at Hotel Casa Ortiz now.
What guests say
Superb 9.1/10 · summarised by AI from 30 reviews- ⚠️ Dirty pool
- ⚠️ Lacking storage furniture in rooms
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 5 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free private parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (52)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
Fitness & activities
- ✓Board games/puzzles
Food & drink
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Breakfast takeaway containers
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Private parking
Beach & outdoors
- ✓Garden
- ✓Outdoor furniture
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Tour desk
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
More
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Public Bath
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
Location
Ninos Heroes 450, Ciudad Valles