Hotel Casa Dona Susana by Los Arcos
★★★ · Manuel M Dieguez 171, Puerto Vallarta ·
+21 photosAbout this hotel
Rooftop Pool and Bar
Enjoy stunning views of Puerto Vallarta while lounging by the rooftop pool or sipping cocktails at the bar.
Concierge Services and Currency Exchange
Experience personalized assistance with concierge services and the convenience of on-site currency exchange.
Terrace Solarium with Panoramic City View
Relax and unwind on the terrace solarium while taking in breathtaking panoramic views of the city.
Book your stay at Casa Doña Susana for an unforgettable adults-only retreat in Puerto Vallarta.
What guests say
Fabulous 8.4/10 · summarised by AI from 310 reviews👍 Great location👍 Charming decor
- ⚠️ Dated rooms
- ⚠️ Unsatisfactory service during checkout
- ⚠️ Health issues from food
Policies & good to know
No childrenNo petsParking: NOT_AVAILABLE
Children & extra beds
- Children and extra bed policy: Children are not allowed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Parking: No parking available.
- Internet: WiFi is available in public areas and is free of charge.
- Groups: No special conditions apply for groups.
Amenities (32)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
- ✓Rooftop pool
Food & drink
- ✓Restaurant
- ✓Room service
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Sun terrace
- ✓Sun umbrellas
Services
- ✓24-hour front desk
- ✓Tour desk
- ✓Daily housekeeping
- ✓Concierge service
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Non-smoking throughout
More
- ✓Solarium
- ✓Adult only
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Contactless check-in/check-out
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Process in place to check health of guests
Location
Manuel M Dieguez 171, Puerto Vallarta
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 12:00 AM
Check-out by 12:00 PM