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Hotel Carrillos Cancun

★★★ · Claveles No. 33 y 35, Cancún ·

About this hotel

Convenient Location in the Heart of Cancún

Modern Comforts and Amenities
Hotel Carrillos Cancun offers air-conditioned rooms with city views, flat-screen TVs, and safety deposit boxes. Guests can relax by the outdoor swimming pool or enjoy room service and currency exchange services. The hotel also features a restaurant and bar for added convenience.

Close to Key Attractions
Located centrally, guests can easily visit Cancun Bus Station, Cancun Government Palace, and Beto Avila Stadium. With Cancún International Airport just 17 km away, exploring the city is hassle-free.

Ready to experience comfort and convenience in Cancún? Book your stay at Hotel Carrillos Cancun now!

What guests say

Very good 7.9/10 · summarised by AI from 263 reviews
👍 Great location👍 Helpful staff👍 Comfortable rooms
  • ⚠️ Inconsistent service
  • ⚠️ Cleanliness issues
  • ⚠️ Noise disruptions
Cleanliness
7.0
Service
8.0
Location
9.6
Room Quality
7.5
Amenities
7.5
Value for Money
8.5
Food and Beverage
7.5
Overall Experience
7.5

Policies & good to know

Children welcomeNo petsParking: NOT_AVAILABLE

Children & extra beds

  • Children and extra bed policy: Children ages 1 and older are allowed. Children from 1 year old to 12 years old stay for MXN 50 per person per night when using an existing bed. You haven't added any cots. You haven't added any extra beds. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Pets

  • Pets: Pets are not allowed.

Other

  • Internet: WiFi is available in all areas and is free of charge.
  • Parking: No parking available.

Amenities (61)

Internet

  • WiFi available
  • Free WiFi

Pool & wellness

  • Swimming pool
  • Outdoor pool
  • Plunge pool

Food & drink

  • Restaurant
  • Room service
  • Bar
  • Kid meals
  • Snack bar
  • Physical distancing in dining areas
  • Screens / Barriers between staff and guests for safety

Parking & transport

  • Parking
  • Street parking

Beach & outdoors

  • Garden

Family

  • Family rooms

Services

  • 24-hour front desk
  • Luggage storage
  • Tour desk
  • Currency exchange
  • Daily housekeeping
  • Concierge service
  • Laundry washed per local authority guidelines

Accessibility

  • Visual aids: Braille

Safety & security

  • Safety deposit box
  • Staff adhere to local safety protocols
  • Fire extinguishers
  • First aid kit available
  • Smoke alarms
  • Key access
  • CCTV outside property
  • CCTV in common areas
  • 24-hour security
  • Security alarm

Comfort

  • Non-smoking rooms
  • Air conditioning
  • Non-smoking throughout

More

  • Express check-in/check-out
  • Facilities for disabled guests
  • Ironing service
  • Packed lunches
  • Designated smoking area
  • Public Bath
  • Fruits
  • Guest rooms disinfected between stays
  • Cleaning standards that are effective against Coronavirus
  • Physical distancing rules followed
  • Hand sanitizer in guest room and key areas
  • Cashless payment available
  • Sanitized tableware & silverware
  • Contactless check-in/check-out
  • Guests can opt-out any cleaning services during stay
  • Shared stationery like menus, pens are removed
  • Guest room sealed after cleaning
  • Property cleaned by professional cleaning companies
  • Food delivered to guest room
  • Process in place to check health of guests
  • Access to health care professionals
  • Face masks for guests available
  • Delivered food - securely covered
  • Thermometers for guests provided by property

Location

Claveles No. 33 y 35, Cancún

Book your stay

Your stay

No dates selected.
Check-in from 03:00 PM until 07:00 PM
Check-out by 11:00 AM
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