Hotel Caracol Puerto Morelos
★★★ · AV Niños Heroes MZ. 5 Lote 29 Region 2, Puerto Morelos ·
+53 photosAbout this hotel
Central Location in Puerto Morelos
Hotel Caracol Puerto Morelos offers a convenient stay just a short distance away from major attractions like Cancun Underwater Museum and Playa Puerto Morelos.
Comfortable Rooms with Modern Amenities
Enjoy a relaxing stay in air-conditioned rooms equipped with free WiFi, flat-screen TVs, and private bathrooms with complimentary toiletries.
Helpful Bilingual Staff
Our friendly staff fluent in English and Spanish are always ready to assist you with tips and recommendations to make your stay memorable.
Experience the best of Puerto Morelos at Hotel Caracol. Book your stay now for an unforgettable getaway!
What guests say
Fabulous 8.0/10 · summarised by AI from 200 reviews👍 Friendly staff👍 Good location
- ⚠️ Cleanliness issues
- ⚠️ Noisy at night
Policies & good to know
Children welcomeNo petsParking: NOT_AVAILABLE
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Parking: No parking available.
- Internet: WiFi is available in public areas and is free of charge.
Amenities (33)
Internet
- ✓WiFi available
- ✓Free WiFi
Food & drink
- ✓Screens / Barriers between staff and guests for safety
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Tour desk
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
More
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Process in place to check health of guests
- ✓Access to health care professionals
Location
AV Niños Heroes MZ. 5 Lote 29 Region 2, Puerto Morelos
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 04:00 PM
Check-out by 11:30 AM