Hotel Caracol Isla Mujeres
+73 photosAbout this hotel
Luxurious Accommodation
Hotel Caracol Isla Mujeres provides beautifully decorated rooms with stunning views of the pool or garden, ensuring a comfortable and relaxing stay for all guests.
Convenient Amenities
Guests can enjoy free WiFi throughout the property and access to a seasonal outdoor pool and terrace, perfect for unwinding and soaking up the sun. The 24-hour front desk is always available to cater to any needs, ensuring a seamless and enjoyable experience for visitors.
Prime Location
Located just 2.5 km from Dolphin Discovery Isla Mujeres and with Cancun Underwater Museum and National park El Garrafón in close proximity, Hotel Caracol Isla Mujeres offers a convenient base for exploring the wonders of Isla Mujeres. Book now for an unforgettable stay!
What guests say
Fabulous 8.1/10 · summarised by AI from 422 reviews- ⚠️ Barking Dogs
- ⚠️ Mixed Service Quality
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 1 year old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Parking: No parking available.
- Internet: WiFi is available in public areas and is free of charge.
Amenities (39)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Swimming pool
- ✓Outdoor pool
Food & drink
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
Beach & outdoors
- ✓Terrace
- ✓Garden
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Tour desk
- ✓Daily housekeeping
- ✓Laundry washed per local authority guidelines
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Non-smoking throughout
More
- ✓Ironing service
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
Location
Calle Francisco I. madero Smz 1, Mza 4, Lte. 08, Col Centro, entre Av. Juarez y Av. Rueda Medina, Isla Mujeres