★★★ · Avenida 5, 258, entre Calles 30 y 32, Bacalar
+65 photos
About this hotel
Comfortable Accommodation Enjoy air-conditioned rooms with private bathrooms and free WiFi.
Convenient Amenities Benefit from free private parking and paid airport shuttle service.
Friendly Services Receive assistance at the reception, where bilingual staff are available 24/7.
Book your stay at Hotel América for a delightful experience in Bacalar!
What guests say
👍 Good location👍 Nice staff👍 Clean rooms (mixed feedback)
⚠️ Cockroach issue
⚠️ Maintenance problems in rooms
⚠️ Noise disturbances and unresponsive staff
Cleanliness
6.5
Service
6.7
Location
7.9
Room Quality
6.8
Amenities
7.3
Value for Money
5.9
Food and Beverage
7.0
Overall Experience
5.7
Policies & good to know
Children welcomeNo petsParking: FREE
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 10 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds.
Pets
Pets: Pets are not allowed.
Other
Groups: When booking more than 5 rooms, different policies and additional supplements may apply.
Internet: WiFi is available in all areas and is free of charge.
Parking: Free private parking is possible at a location nearby (reservation is not possible).
Amenities (34)
Internet
✓Free wired internet
✓Internet access
Fitness & activities
✓Bicycle-friendly property
Food & drink
✓Physical distancing in dining areas
Parking & transport
✓Offsite parking discounted rates available
✓Parking
✓Self parking (surcharge)
✓Airport transportation - pickup (surcharge)
✓Airport transportation - drop-off (surcharge)
✓Accessible train station shuttle
✓No accessible train station shuttle
Family
✓Family rooms
Services
✓Luggage storage
✓Tour desk
✓Concierge service
✓Front desk (limited hours)
✓Housekeeping on request
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓First aid kit available
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Non-smoking throughout
More
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Invoice provided
✓Guests can opt-out any cleaning services during stay