Luxurious Accommodation: Enjoy 5-star accommodation with breathtaking sea views and modern amenities for a comfortable stay.
Water Sports and Activities: Take advantage of water sports facilities and exciting activities like fishing, ensuring a fun-filled experience for guests.
Scenic Terrace and Dining: Relax on the terrace overlooking the bay, indulge in delicious meals at the restaurant, and unwind with drinks at the bar.
To experience luxury by the bay, book your stay at Hera Grand Lux Cruise on Ha Long Bay today.
What guests say
Superb 9.0/10 Β· summarised by AI from 208 reviews
π Friendly staffπ Delicious food
β οΈ Strict organization
β οΈ Room allocation issues
Cleanliness
8.2
Service
9.7
Location
9.2
Room Quality
9.2
Amenities
8.7
Value for Money
8.7
Food and Beverage
9.2
Overall Experience
9.2
Policies & good to know
No childrenNo pets
Amenities (81)
Internet
βWiFi available
βFree WiFi
Pool & wellness
βMassage services
βSpa/wellness center
βFitness/spa locker rooms
Food & drink
βRestaurant
βRoom service
βBar
βKid meals
βPhysical distancing in dining areas
Parking & transport
βParking
βPrivate parking
βAccessible parking
βParking garage
βShuttle service (additional charge)
βShuttle service
Beach & outdoors
βTerrace
βSun terrace
βBeachfront
βOutdoor furniture
βSun loungers or beach chairs
βPicnic area
βSun umbrellas
βOutdoor fireplace
βBeach
Family
βFamily rooms
Services
β24-hour front desk
βTour desk
βDaily housekeeping
βConcierge service
βPublic transport tickets
βLaundry washed per local authority guidelines
Safety & security
βSafety deposit box
βStaff adhere to local safety protocols
βFire extinguishers
βFirst aid kit available
βSmoke alarms
βKey access
βCCTV outside property
βCCTV in common areas
β24-hour security
βSecurity alarm
Comfort
βNon-smoking rooms
βAir conditioning
βNon-smoking throughout
More
βHiking
βFishing
βExpress check-in/check-out
βKaraoke
βSpecial diet menus - on request
βLockers
βEvening entertainment
βOpen-air bath
βEntertainment staff
βHot spring bath
βWine/champagne
βFruits
βGuest rooms disinfected between stays
βCleaning standards that are effective against Coronavirus
βPhysical distancing rules followed
βHand sanitizer in guest room and key areas
βCashless payment available
βSanitized tableware & silverware
βContactless check-in/check-out
βInvoice provided
βGuests can opt-out any cleaning services during stay
βShared stationery like menus, pens are removed
βGuest room sealed after cleaning
βProperty cleaned by professional cleaning companies