Hard Rock Hotel Cancun - All Inclusive
+48 photosAbout this hotel
Luxurious Spa Services
Indulge in massages, facials, and body treatments at our full-service spa for the ultimate relaxation during your stay.
Exciting Recreational Activities
From the outdoor pool and waterslide to the health club, there's no shortage of recreational amenities for you to enjoy throughout your vacation.
Deluxe Dining and Entertainment Options
With 5 restaurants, 6 bars/lounges, and 24-hour room service, you can savor delicious meals, refreshing drinks, and snacks at any time during your stay.
Located in Cancun (Zona Hotelera), Hard Rock Hotel Cancun - All Inclusive is the perfect destination for a luxurious and unforgettable getaway. Book now to experience the epitome of relaxation and entertainment.
What guests say
Very good 7.6/10 · summarised by AI from 303 reviews- ⚠️ Limited food options
- ⚠️ Difficulties with restaurant reservations
- ⚠️ Pressure to sign up for timeshare presentations
Policies & good to know
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
- Children and extra beds: No cribs (infant beds) available
Pets
- Pets: Maximum number of pets per room 2
- Pets: Only dogs and cats are allowed
- Pets: Service animals are exempt from fees/restrictions
- Pets: Pet max weight (per pet) in lb is 50
- Pets: Pets cannot be left unattended
- Pets: Pet max weight (per pet) in kg is 23
- Pets: Pets allowed
- Pets: Service animals are allowed
Health, safety & sustainability
- Sustainability Certifications: EarthCheck
- General: Professional property host/manager
- Health & Safety: Property does not require health documentation at check-in
Other
- Covid: Property does not offer onsite COVID-19 testing
Amenities (60)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Full-service spa
- ✓Conference space
- ✓Pool umbrellas
- ✓Billiards or pool table
- ✓Turkish bath/Hammam
- ✓Parking (limited spaces)
- ✓Pool sun loungers
Fitness & activities
- ✓Fitness facilities
- ✓Arcade/game room
- ✓Table tennis
- ✓Golfing nearby
- ✓Golf lessons available nearby
Food & drink
- ✓Snack bar/deli
- ✓Wheelchair-accessible on-site restaurant
Parking & transport
- ✓Free airport transportation
- ✓Wheelchair accessible parking
- ✓Free self parking
- ✓Airport transportation - pickup (surcharge)
- ✓Wheelchair-accessible van parking
- ✓Accessible shuttle
- ✓No accessible shuttle
Beach & outdoors
- ✓Terrace
- ✓Garden
- ✓Beach umbrellas
- ✓Beach sun loungers
- ✓Beach towels
Family
- ✓Playground on site
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
- ✓Porter/bellhop
- ✓Tours/ticket assistance
Business
- ✓Conference center
- ✓Banquet hall
Safety & security
- ✓Smoke-free property
Comfort
- ✓Elevator
More
- ✓Proposal/romance packages available
- ✓Health club
- ✓Evening entertainment
- ✓ATM/banking
- ✓Gift shops or newsstand
- ✓Shopping on site
- ✓Multilingual staff
- ✓Wedding services
- ✓Waterslide
- ✓Basketball on site
- ✓LED light bulbs
- ✓Air hockey
- ✓Visual alarms in hallways
- ✓Handrails in stairways
- ✓Food and water bowls
- ✓Lifeguard on site
- ✓Well-lit path to entrance
- ✓Stair-free path to entrance
Location
Blvd Kukulcan KM 14.5, Hotel Zone, Cancun, QROO, 77500
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Good to know
- This property offers transfers from the airport (surcharges may apply).
- Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.
- If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation.
- Front desk staff will greet guests on arrival at the property.
- All guests, including children, are required to present a valid government-issued ID card at check-in.