Hanoi Memory Premier Hotel & Spa
+73 photosAbout this hotel
Luxurious Amenities
Experience the epitome of comfort and luxury at Hanoi Memory Premier Hotel & Spa. With a garden, terrace, and a restaurant and bar on-site, indulge in a tranquil retreat amidst the bustling city of Hanoi.
Convenience at Your Fingertips
Enjoy the convenience of an ATM, concierge service, 24-hour front desk, airport transfers, and room service during your stay. Stay connected with complimentary WiFi throughout the hotel.
Prime Location
Immerse yourself in the rich culture of Hanoi with popular attractions like Hanoi Old City Gate, Thang Long Water Puppet Theater, and Hoan Kiem Lake just a stone's throw away. Book your stay now at Hanoi Memory Premier Hotel & Spa for an unforgettable experience.
What guests say
Very good 7.4/10 · summarised by AI from 161 reviews- ⚠️ Rundown condition
- ⚠️ Mould in the bathroom
- ⚠️ Inaccurate photo representation
Policies & good to know
Amenities (82)
Internet
- ✓Free wired internet
- ✓Internet access
Fitness & activities
- ✓Bicycle-friendly property
Food & drink
- ✓Snack bar/deli
- ✓Restaurant
- ✓Room service
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Airport transportation - pickup (surcharge)
- ✓Airport transportation - drop-off (surcharge)
- ✓Accessible shuttle
- ✓No accessible shuttle
- ✓Accessible train station shuttle
- ✓No accessible train station shuttle
- ✓Car hire
- ✓Shuttle service (additional charge)
Beach & outdoors
- ✓Private picnics
- ✓Japanese garden
- ✓Terrace
- ✓Outdoor furniture
Family
- ✓Family rooms
Services
- ✓Front desk (limited hours)
- ✓Housekeeping on request
- ✓Luggage storage
- ✓Tour desk
- ✓Currency exchange
- ✓Concierge service
- ✓Grocery deliveries
- ✓Public transport tickets
Accessibility
- ✓Wheelchair accessible
- ✓Visual aids: Braille
Safety & security
- ✓Safety deposit box
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓CCTV outside property
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Television in common areas
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓ATM/banking
- ✓Shopping on site
- ✓Express check-in
- ✓Concerts/live shows
- ✓Wine release events
- ✓Vegetarian menu options available
- ✓Bulk dispenser for toiletries
- ✓Express check-in/check-out
- ✓Facilities for disabled guests
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Allergy-free room
- ✓Lower bathroom sink
- ✓Emergency cord in bathroom
- ✓Fruits
- ✓Auditory guidance
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Pub crawls
Location
52 Phố Mã Mây 52 Mã Mây, Quận Hoàn Kiếm, Hà Nội, Phố Cổ, Việt Nam, Hanoi