H15 Palace, a Luxury Collection Hotel, Krakow
+60 photosAbout this hotel
Escape to a sanctuary of luxury at Hotel H15 Luxury Palace - Destigo Hotels, perfectly nestled in the heart of Kraków.
Spa Indulgence
Pamper yourself with a visit to our exceptional spa, featuring a selection of rejuvenating massages, body treatments, and facials, ensuring serenity and relaxation during your stay.
Recreational Amenities
Take advantage of our comprehensive recreational facilities, including a heated indoor pool, invigorating sauna, and a modern fitness center designed to keep you energized.
Gourmet Dining
Savor delightful culinary experiences at our on-site restaurant or unwind at the bar/lounge with a crafted cocktail. Don't miss our made-to-order breakfast served daily, adding a delicious start to your day.
Immerse yourself in unparalleled comfort and luxury. Book your stay today at Hotel H15 Luxury Palace for an unforgettable experience!
What guests say
Superb 9.6/10 · summarised by AI from 125 reviews- ⚠️ Some staff were rude
- ⚠️ Payment and malfunction issues
Policies & good to know
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
Pets
- Pets: Service animals are exempt from fees/restrictions
- Pets: Pet max weight (per pet) in kg is 10
- Pets: Pets cannot be left unattended
- Pets: Pets allowed
- Pets: Pet max weight (per pet) in lb is 22
- Pets: Service animals are allowed
Health, safety & sustainability
- Guest type: Essential workers only - NO
- General: Professional property host/manager
Amenities (71)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Full-service spa
- ✓Health or beauty spa nearby
- ✓Sauna
- ✓Conference space
- ✓Access to nearby indoor pool
- ✓Pool sun loungers
- ✓Wheelchair-accessible spa
Fitness & activities
- ✓Fitness facilities
- ✓Bicycle rentals nearby
- ✓Wheelchair-accessible fitness center
- ✓Secured bicycle storage
- ✓Bicycle parking available
Food & drink
- ✓Breakfast available (surcharge)
- ✓Wheelchair-accessible on-site restaurant
- ✓Vegetarian breakfast available
Parking & transport
- ✓Airport transportation - pickup (surcharge)
- ✓Accessible airport shuttle
- ✓No accessible airport shuttle
Family
- ✓Ecotours nearby
Services
- ✓24-hour front desk
- ✓Luggage storage
- ✓Concierge service
- ✓Safe-deposit box at front desk
- ✓Tours/ticket assistance
Business
- ✓Meeting rooms
- ✓Banquet hall
Accessibility
- ✓Wheelchair accessible
Safety & security
- ✓Smoke-free property
Comfort
- ✓Elevator
More
- ✓Boat tours nearby
- ✓Proposal/romance packages available
- ✓No single-use plastic straws
- ✓Comprehensive recycling policy
- ✓No single-use plastic stirrers
- ✓No single-use plastic water bottles
- ✓No single-use plastic soda bottles
- ✓Guest education on local ecosystems and culture
- ✓Scooter/moped rentals nearby
- ✓Multilingual staff
- ✓Mountain biking nearby
- ✓Segway rental/tour nearby
- ✓Water dispenser
- ✓Eco-friendly toiletries
- ✓LED light bulbs
- ✓Eco-friendly cleaning products used
- ✓Visual alarms in hallways
- ✓Food and water bowls
- ✓Change of towels (on request)
- ✓Change of bed sheets (on request)
- ✓Locally-owned & organized tours & activities
- ✓Showcase for local artists
- ✓Double-glazing on all windows
- ✓Energy-saving switches
- ✓At least 80% of all lighting comes from LEDs
- ✓Vegan menu options available
- ✓Vegetarian menu options available
- ✓Bulk dispenser for toiletries
- ✓Reusable tableware only
Location
ul. Sw. Jana 15, Kraków, 31-017