Grand Sapphire Hotel
+73 photosAbout this hotel
Luxurious Spa and Wellness Center
Indulge in relaxation at our spa and wellness center offering hammam, massage services, and a beauty center for the ultimate pampering experience.
Modern Rooms with Premium Amenities
Experience comfort in our air-conditioned rooms equipped with a fridge, desk, electric kettle, and a flat-screen TV with cable channels. The private bathrooms feature a shower, hairdryer, and complimentary toiletries.
Convenient Location and Nearby Attractions
Located in the heart of Almaty, our hotel is a short walk from Gorky Park, Almaly Metro Station, and Zenkov’s Cathedral. With Almaty-2 Train Station and Almaty International Airport in close proximity, exploring the city is effortless.
Book your stay at Grand Sapphire Hotel for a memorable and rejuvenating experience.
What guests say
Fabulous 8.3/10 · summarised by AI from 801 reviews- ⚠️ Limited breakfast options
- ⚠️ Old facilities
- ⚠️ Staff handling issues during emergencies
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 5 years old stay for free when using an available extra bed. People 6 years old and over stay for KZT 5,000 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
- Pets: Pets are not allowed.
Other
- Internet: WiFi is available in all areas and is free of charge.
- Parking: Free private parking is possible on site (reservation is needed).
Amenities (78)
Internet
- ✓WiFi available
- ✓Free WiFi
Pool & wellness
- ✓Massage services
- ✓Spa/wellness center
- ✓Hammam
- ✓Spa/wellness center services
- ✓Steam room
Fitness & activities
- ✓Games room
- ✓Board games/puzzles
Food & drink
- ✓Restaurant
- ✓Room service
- ✓Bar
- ✓Breakfast in the room
- ✓Barber/beauty shop
- ✓Coffee Shop on site
- ✓Physical distancing in dining areas
Parking & transport
- ✓Parking
- ✓Free Parking
- ✓Airport shuttle
- ✓Car hire
- ✓Private parking
- ✓Accessible parking
- ✓Street parking
- ✓Airport shuttle (additional charge)
- ✓Shuttle service (additional charge)
- ✓Airport drop off
- ✓Airport pick up
- ✓Shuttle service
Family
- ✓Family rooms
Services
- ✓24-hour front desk
- ✓Laundry
- ✓Luggage storage
- ✓Daily housekeeping
- ✓Grocery deliveries
- ✓Laundry washed per local authority guidelines
Business
- ✓Fax/photocopying
- ✓Meeting/banquet facilities
Safety & security
- ✓Safety deposit box
- ✓Baby safety gates
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Smoke alarms
- ✓Key access
- ✓CCTV outside property
- ✓CCTV in common areas
- ✓24-hour security
- ✓Security alarm
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Heating
- ✓Lift / Elevator
- ✓Soundproof rooms
- ✓Non-smoking throughout
More
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Designated smoking area
- ✓Indoor play area
- ✓Hot spring bath
- ✓Wine/champagne
- ✓Fruits
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Hair Salon Services
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Guests can opt-out any cleaning services during stay
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Key card access
Location
Dostyk Avenue 32, Almaty