Grand Royal Lagoon
★★★ · Calle Quetzal No 8-a, Cancun, QROO, 77500 ·
+21 photosAbout this hotel
Outdoor Pool and Terrace/Garden: Embrace the tropical setting with an outdoor pool and picturesque terrace and garden at Grand Royal Lagoon.
Complimentary Services: Enjoy free Wi-Fi, concierge assistance, and even babysitting services for a relaxing stay.
Convenient Amenities: Benefit from room service, express check-in/out, and airport shuttle options at your disposal.
Experience the best of Cancun's Zona Hotelera with Grand Royal Lagoon - book your stay now!
What guests say
Good 6.8/10 · summarised by AI from 104 reviews- ⚠️ High price for condition
- ⚠️ Cleanliness issues with sheets and pillows
Policies & good to know
No childrenNo pets
Children & extra beds
- Children and extra beds: No rollaway/extra beds available
Pets
- Pets: Pets not allowed
- Pets: Service animals not allowed
Health, safety & sustainability
- Sustainability Certifications: Property confirms they are implementing guest safety measures
- General: Gap period enforced between guest stays - 48 hours
- General: Guests are provided with free hand sanitizer
- General: Staff temperature checks are conducted regularly
- General: Cashless transactions are available
- General: Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)
- General: Bed sheets and towels are washed at a temperature of at least 60°C/140°F
- General: Staff wears personal protective equipment
- General: Temperature checks are available to guests
- General: Property is cleaned with disinfectant
- General: Social distancing measures are in place
- General: Professional property host/manager
- Sustainability Certifications: Property confirms they are implementing enhanced cleaning measures
- General: Commonly-touched surfaces are cleaned with disinfectant
- Health & Safety: Property does not require health documentation at check-in
- General: Shield between guests and staff in main contact areas
- General: Masks are compulsory at the property
Other
- Covid: Property follows sanitization practices of COVID-19 Guidelines (CDC)
- Accessibility: No elevators
- Covid: Property does not offer onsite COVID-19 testing
Amenities (37)
Internet
- ✓Free WiFi
Pool & wellness
- ✓Wheelchair-accessible spa
- ✓Wheelchair-accessible pool
Fitness & activities
- ✓Golfing nearby
- ✓Golf lessons available nearby
Parking & transport
- ✓Area shuttle (surcharge)
- ✓Limo or town car service available
- ✓Free self parking
- ✓Airport transportation - pickup (surcharge)
- ✓Free long-term parking
Beach & outdoors
- ✓Terrace
- ✓Garden
Family
- ✓Ecotours nearby
Services
- ✓24-hour front desk
- ✓Concierge service
- ✓Porter/bellhop
- ✓Tours/ticket assistance
Accessibility
- ✓Wheelchair accessible
- ✓Upper floors accessible by stairs only
Comfort
- ✓Television in common areas
More
- ✓Express check-out
- ✓Parasailing nearby
- ✓Express check-in/check-out
- ✓Designated smoking area
- ✓Surfing/bodyboarding nearby
- ✓Hiking/biking trails nearby
- ✓Sailing nearby
- ✓Water skiing nearby
- ✓Personal motorized watercraft on site
- ✓Scooter/moped rentals nearby
- ✓Rafting nearby
- ✓Multilingual staff
- ✓Marina on site
- ✓Express check-in
Location
Calle Quetzal No 8-a, Cancun, QROO, 77500
Book your stay
Your stay
No dates selected.
Check-in from 03:00 PM until 06:00 PM
Check-out by 12:00 PM
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Good to know
- Front desk staff will greet guests on arrival at the property.
- The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
- Other arrangements must be coordinated with the property prior to arrival.