Elegant Rooms with Modern Amenities: Indulge in the charm of period furnishings while enjoying modern comforts like full HD LED TVs, air conditioning, and free Wi-Fi in every room.
Culinary Delights at Grand Signature Restaurant: Treat your taste buds to traditional Polish and European cuisine at the award-winning Grand Signature Restaurant. Don't forget to savor freshly baked cakes and aromatic coffee at the Grand Café.
Exceptional Services and Recognition: From classical room designs to 24-hour front desk assistance, Grand Hotel ensures a memorable stay. Recognized by the Michelin Red Guide, it stands among the top three hotels in Kraków.
Experience luxury and convenience at Grand Hotel - Book your stay now!
What guests say
Fabulous 8.4/10 · summarised by AI from 1,216 reviews
👍 Excellent location👍 Friendly staff
⚠️ Cleanliness issues
⚠️ Poor service at times
Cleanliness
8.2
Service
9.0
Location
9.2
Room Quality
8.7
Amenities
7.7
Value for Money
8.6
Food and Beverage
7.7
Overall Experience
8.2
Policies & good to know
Children welcomePets allowed
Children & extra beds
Children and extra bed policy: Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
Children up to and including 2 years old stay for free when using an existing bed.
People 5 years old and over stay for 200 zł per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Pets
Pets: Pets are allowed. Charges may be applicable.
Other
Groups: When booking more than 5 rooms, different policies and additional supplements may apply.
Internet: WiFi is available in all areas and is free of charge.
Parking: Private parking is possible on site (reservation is needed) and costs PLN 180 per day.
Amenities (106)
Internet
✓WiFi available
✓Free WiFi
Pool & wellness
✓Sauna
✓Massage services
✓Spa/wellness center
✓Spa/wellness center services
Fitness & activities
✓Fitness facilities
✓Fitness center
✓Games room
✓Billiards
✓Board games/puzzles
Food & drink
✓Restaurant
✓Room service
✓Bar
✓Breakfast in the room
✓Barber/beauty shop
✓Kid meals
✓Snack bar
✓Coffee Shop on site
✓Physical distancing in dining areas
✓Breakfast takeaway containers
Parking & transport
✓Parking
✓Airport shuttle
✓Car hire
✓Private parking
✓Accessible parking
✓Street parking
✓Airport shuttle (additional charge)
✓Shuttle service (additional charge)
✓Airport drop off
✓Airport pick up
✓Shuttle service
Family
✓Family rooms
Services
✓24-hour front desk
✓Laundry
✓Luggage storage
✓Tour desk
✓Dry cleaning
✓Currency exchange
✓Daily housekeeping
✓Concierge service
✓Laundry washed per local authority guidelines
Business
✓Business center
✓Fax/photocopying
✓Meeting/banquet facilities
Safety & security
✓Safety deposit box
✓Staff adhere to local safety protocols
✓Fire extinguishers
✓First aid kit available
✓Smoke alarms
✓Key access
✓CCTV outside property
✓CCTV in common areas
✓24-hour security
✓Security alarm
Comfort
✓Non-smoking rooms
✓Air conditioning
✓Heating
✓Lift / Elevator
✓Soundproof rooms
✓Non-smoking throughout
More
✓Pets allowed
✓Hiking
✓Express check-in/check-out
✓Cycling
✓Facilities for disabled guests
✓Ironing service
✓Casino
✓Private check-in/check-out
✓Minimarket on site
✓Special diet menus - on request
✓Allergy-free room
✓Lockers
✓Wine/champagne
✓Fruits
✓Pet bowls
✓Beauty Services
✓Pet basket
✓Manicure
✓Pedicure
✓Personal trainer
✓Hair Salon Services
✓Guest rooms disinfected between stays
✓Cleaning standards that are effective against Coronavirus
✓Physical distancing rules followed
✓Hand sanitizer in guest room and key areas
✓Cashless payment available
✓Sanitized tableware & silverware
✓Contactless check-in/check-out
✓Invoice provided
✓Guests can opt-out any cleaning services during stay
✓Shared stationery like menus, pens are removed
✓Guest room sealed after cleaning
✓Property cleaned by professional cleaning companies