Grand Balam Plaza
+30 photosAbout this hotel
Luxurious Accommodation with Wellness Amenities
Located in the heart of Tulum, Grand Balam Plaza offers a luxurious stay with modern amenities. Guests can enjoy air-conditioned rooms with free WiFi, a spa bath, and a hot tub. The fully equipped kitchen, terrace, and garden views provide a relaxing atmosphere.
Wellness Retreat with Spa Facilities
Indulge in a wellness retreat at Grand Balam Plaza with access to spa facilities, yoga classes, and hot tubs. Relax and rejuvenate in the serene environment while enjoying beauty services and shared kitchen facilities.
Convenient Location with Tour Services
Situated close to Tulum's main attractions, guests can easily access sightseeing tours and car rental services. With Tulum Bus station nearby and the airport just a short drive away, Grand Balam Plaza offers convenience and comfort for your stay.
Book your stay at Grand Balam Plaza for a luxurious and rejuvenating experience in Tulum.
What guests say
Very good 7.9/10 · summarised by AI from 4 reviews- ⚠️ Cleanliness issues
- ⚠️ Parking security concerns
- ⚠️ Room entry difficulties
Policies & good to know
Children & extra beds
- Children and extra bed policy: Children of any age are allowed. Children up to and including 1 year old stay for free when using an existing bed. You haven't added any cots. You haven't added any extra beds.
Pets
- Pets: Pets are not allowed.
Other
- Parking: Free public parking is possible on site (reservation is not needed).
- Internet: WiFi is available in all areas and is free of charge.
Amenities (76)
Internet
- ✓Free wired internet
- ✓Internet access
Pool & wellness
- ✓Health or beauty spa nearby
- ✓Hot tub/Jacuzzi
- ✓Massage services
- ✓Heated pool
- ✓Spa tub (surcharge)
- ✓Pool waterfall
- ✓Exercise/lap pool
Fitness & activities
- ✓Scuba diving on site
- ✓Snorkeling on site
- ✓Beach yoga on site
Food & drink
- ✓Room service
- ✓Shared kitchen
- ✓Physical distancing in dining areas
- ✓Screens / Barriers between staff and guests for safety
- ✓Mobile app for room service
Parking & transport
- ✓Offsite parking discounted rates available
- ✓Parking
- ✓Car hire
- ✓Shuttle service (additional charge)
- ✓Accessible shuttle
- ✓No accessible shuttle
- ✓Accessible train station shuttle
- ✓No accessible train station shuttle
Beach & outdoors
- ✓Terrace
- ✓Outdoor furniture
- ✓Private picnics
- ✓Japanese garden
- ✓Rooftop garden
Services
- ✓Tour desk
- ✓Concierge service
- ✓Grocery deliveries
- ✓Housekeeping on request
Safety & security
- ✓Staff adhere to local safety protocols
- ✓Fire extinguishers
- ✓First aid kit available
- ✓Key access
- ✓CCTV outside property
Comfort
- ✓Non-smoking rooms
- ✓Air conditioning
- ✓Television in common areas
More
- ✓Guest education on local ecosystems and culture
- ✓Express check-in/check-out
- ✓Ironing service
- ✓Private check-in/check-out
- ✓Evening entertainment
- ✓Shallow end
- ✓Beauty Services
- ✓Manicure
- ✓Pedicure
- ✓Guest rooms disinfected between stays
- ✓Cleaning standards that are effective against Coronavirus
- ✓Physical distancing rules followed
- ✓Hand sanitizer in guest room and key areas
- ✓Cashless payment available
- ✓Sanitized tableware & silverware
- ✓Contactless check-in/check-out
- ✓Invoice provided
- ✓Guests can opt-out any cleaning services during stay
- ✓Shared stationery like menus, pens are removed
- ✓Guest room sealed after cleaning
- ✓Property cleaned by professional cleaning companies
- ✓Food delivered to guest room
- ✓Process in place to check health of guests
- ✓Access to health care professionals
- ✓Face masks for guests available
- ✓Delivered food - securely covered
- ✓Thermometers for guests provided by property
- ✓Express check-in
- ✓Art gallery on site
- ✓Reception hall
- ✓Swimming nearby
Location
Calle Gama Oriente, Tulum